Sonia Malkison is an accomplished entrepreneur, hospital accreditation and quality management consultant, medico-legal consultant, and blogger. She combines a robust education in hospital management with extensive practical experience, having collaborated with numerous JCI (Joint Commission International) and NABH (National Accreditation Board for Hospital and Healthcare Providers) accredited hospitals.
With a commitment to excellence, she is dedicated to educating others on how to enhance and sustain hospital quality, patient care, and safety by implementing hospital quality standards and various methodologies such as Six Sigma, Lean, and Kaizen. She also advises organizations on cost reduction and workplace environment improvement.
Education
Sonia holds a Bachelor of Science from Christian Medical College and an MBA in Hospital Management from Punjab Technical University. Additionally, she is a certified Six Sigma Black Belt and a certified NABH internal auditor.
Experience
With over 13 years of experience in teaching and hospital quality management, Sonia has served in numerous JCI and NABH accredited hospitals. She is a key member of internal audit teams for both Joint Commission International and the National Accreditation Board for Hospitals and Healthcare Providers during surveys. Her extensive teaching experience includes training college students and hospital professionals, thereby significantly contributing to the advancement of healthcare quality standards.