I am a former BRCGS Packaging and Food Safety Auditor and a certified ISO 9001:2015 and ISO 13485 Lead Auditor with extensive experience in quality management, compliance, and root cause analysis. Over the past decade, I have worked across food, packaging, and manufacturing environments, helping organisations strengthen their systems, prevent repeat issues, and prepare for successful audits.

My expertise includes Root Cause Analysis (RCA), CAPA development, HARA, TACCP/VACCP, internal auditing, and continuous improvement. I specialise in translating complex audit and compliance requirements into clear, practical tools that teams can apply immediately. Throughout my career, I have reviewed hundreds of CAPAs, led investigations, trained operational teams, and supported businesses through certification and regulatory challenges.

As an instructor, my teaching style is structured, evidence‑based, and focused on real‑world application. I believe that strong problem‑solving skills transform both processes and careers, and my courses are designed to build confidence through clarity, examples, and practical templates.