Speaking to engage your audience

Create a speaking voice that people want to listen and engage with.
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  • Lectures 14
  • Length 1.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 7/2014 English

Course Description

Do you want people to listen and engage with you when you speak?

Do you want to be more confident when you have a conversation with others?

Are you aware that people don't always understand you when you speak?

Do you need to speak more to other people in your job?

This is the course for you!

The Speaking to Engage course is perfect for anyone who wishes to improve their speaking skills, whether they are hosting a podcast, run webinars, have media opportunities, public speaking engagements, telephone calls, meetings or even talking to friends. It is an interactive course with a series of short videos and accompanying downloadable worksheets.

The first section starts with you and your friends assessing your speaking voice. The second section includes a variety of lectures on different areas to improve your speaking voice including:

  • Diction exercises to help you speak more clearly
  • Speaking louder
  • Making your voice interesting
  • Learning to relax before you speak
  • Learning how to speak slower and more clearly

The course concludes with a 7 day challenge for you to try out your new speaking skills.

The course includes a downloadable book, which I encourage you to write notes in, and audio lectures.

What are the requirements?

  • The ability to download podcasts and listen to them, and to download and print a workbook.
  • Intermediate level of English for reading and listening

What am I going to get from this course?

  • In this course you will learn how to speak clearly, create an interesting voice and know how to engage other people in conversations
  • You will acquire knowledge about how to speak more clearly
  • Make your voice more interesting for other people to listen to.
  • Develop self awareness about how you speak.
  • Develop self awareness on how you come across to others when you speak.
  • Become more confident when you speak to others
  • Create a voice that is clear for hosting webinars and podcasts

Who is the target audience?

  • Anyone that wishes to improve their voice and speaking skills so they make an impact in conversations
  • Anyone that feels they are ignored when they speak at the moment.
  • Anyone that feels their accent or dialect is letting them down.
  • Anyone that has a quiet voice that isn't heard by others
  • Anyone that has a high pitched voice
  • Anyone that is told they have a boring voice
  • Hosts of podcasts, online radio shows and webinars

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Fabulous voices - what makes them great?

We all have fabulous voices: every voice is unique. Whether it is the tone of voice, pitch, accent or speed of voice, we have our own personal voice. In this fun section, I invite you to start listening to other people's voices and see what makes you listen to them!

6 questions

Great Voices

Section 2: Welcome to the course

We all know people who engage when they speak to others. People listen to them; they appear to be more successful and are able to present themselves positively.

In the Speak to Engage course, I encourage you to listen to yourself; celebrate your voices as well as becoming aware of skills to work on - to make sure you engage your audience. At the end of each lecture, there is a supplementary worksheet for you to write notes and review the lecture.

Section 3: Self awareness of how you speak

Making a recording of yourself is invaluable if you wish to improve the quality of your speech. In this lecture and video, I give instructions on how to leave a message on a phone voice mail or computer, so that your speech can be assessed. Remember the instructions are in a supplementary worksheet.


Using the supplementry worksheet as a guide, I share how to assess your speech. Remember to focus on all the great things you are doing when you speak. However, it is always useful to consider areas that you could work on too.


Amy self assesses her voice. This is an audio example of how someone assesses their voice.

4 questions

This quiz is to enable you to focus on ideas for improving your speech.

Section 4: Speaking to engage your audience

When we speak we use lots of muscles to create the sounds. In this lecture I teach you how to practice making different sounds so your speaking is clearer. There is a downloadable worksheet with diction exercises.


Part of the challenge of speaking to others is ensuring they are ready to be spoken to, and engage in a conversation. In this lecture, I share tips and ideas for ensuring the other person is ready and engaged in a conversation. Remember to take notes and to use the accompanying worksheet to consider how to start a conversation.


We all know people who speak quietly. Perhaps you had feedback that you were too quiet. In this lecture I share top tips to making your voice louder. Remember to access the supplementary material to write notes and be reminded of the main points.


Having a loud, overbearing voice is off putting for many people. We all need to be self aware and realise when it is appropriate to use a loud voice and in what environment. In this lecture, I share strategies for making your voice quieter. Remember to download the supplementary material to take notes.


A rich content of tips for making your voice clearer if you have an accent.


Whether we are going into a pressurised meeting, making a difficult telephone call or even leading an online webinar, we can feel anxious or stressed before we start. In this lecture, I share top tips to relaxing before such a situation. Remember: it is perfectly normal to be nervous before speaking, and the adrenaline gives you added energy when you speak!

Remember to download the supplementary material and write notes.


High pitched voices

Some people have naturally high voices, and it is a common characteristic of women’s voices. When we are anxious or tense, our voices rise in pitch. They can become difficult for people to listen to. In addition to this, people with high pitched voices are often perceived as being less credible. Use the downloadable worksheet to take notes.


Our voices are like musical instruments. If we vary the tone, speed, volume and intonation of our voices, they become interesting to others. In this lecture I share tips for making your voice interesting for listeners. The supplementary material and lecture gives you lots of ideas to try out.

Section 5: Conclusion and the Seven Day Challenge

Congratulations! You've now completed the Speak to Engage course. You will have discovered more about your speaking voice as well as developing your speaking voice. If you practice the exercises and become more aware of how you speak, you will find people listen to you and engage with you more.

Remember to download the Seven Day Challenge!

5 questions

This is to summarise the course

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Instructor Biography

Susan Heaton-Wright Heaton-Wright, International Speech and Voice Trainer

Susan is a former professional opera singer, who uses her experience of the voice and performing, to empower individuals and teams to be effective communicators, using their voices and physical presence. Positive communication on the telephone, in meetings, public speaking, on the media, videos, online discussions and for presentations, make a significant impact on the success of engaging with clients: Susan works with clients to ensure they are using their voices and body language to create a presence and to acquire charisma in a variety of business situations. Susan is a graduate of Durham University and is a fellow of the Royal Society of Arts and the Royal Geographical Society. She regularly appears on the radio and TV as a vocal expert and regularly contributes to professional publications on vocal communication as well as being a regular blogger for 'We Are The City”.

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