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Healthy professional and personal relationships rely heavily on effective communication techniques and skills to get along with diverse populations. Clinicians and other professionals who work with people can benefit from adding to their repertoire by learning communication techniques that improve the quality of their interpersonal relationships and strategies to create a personality sensitive practice environment or workplace.
In this interactive workshop, participants will explore the four primary social styles: Driver, Expressive, Amiable, and Analytical; while comparing and contrasting their own style with others while finding practical applications that can be utilized at work and in their interaction with others.
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|Section 1: Introduction|
This lecture will provide the learning objectives and a brief history of Social Styles. Participants will also be able to download the Social Styles Inventory and complete in order to identify their preferred Style.
In this lecture participants will learn about the two Continuum's Assertiveness and Responsiveness, behavioral clues for identification, and how the interaction of these two continuum's begin to establish your preferred style. A short quiz will be given in the next section to reinforce learning.
Assertiveness & Responsiveness Quiz
|Section 2: The Four Social Styles-Driver, Expressive, Amiable, Analytical|
In this lecture participants will begin to explore the characteristics of each of the Social Styles in detail. There will be two parts to this section, this is part one.
In this lecture participants will begin to explore the characteristics of each of the Social Styles in detail. There will be two parts to this section, this is part two.
In this lecture participants will learn how to begin to identify the different Styles based on speech patterns, tone of voice, pace, body language, communication style and many other indicators. A short quiz will be given in the next section to reinforce learning.
Social Styles-Knowing the difference-Quiz
|Section 3: The Effects of Change|
Anger and Fear
Do's and Don'ts Final Thoughts
Manuel Valentin is the Co-Founder of Armada International Advisors LLC; with offices in Washington DC and Philadelphia PA. Co-author of The Accountable Case Manager and certified Master Trainer, Mr. Valentin is a pioneer in the area of Performance Measurement, Program Evaluations, and co-creator of the eLogic Model™, published in Journal of the National Grants Management Association. Mr. Valentin has a long list of creating, organizing, and implementing innovative initiatives and business concepts.
As an international advocate Mr. Valentin has worked with numerous Diplomats and foreign government officials and was a consultant for political lobbying projects in Central and South America, Europe and the Middle East in affiliation with United States Government contacts where he conducted extensive public relations activities in multi-language facets via newspapers, television, radio, and focus groups. He attended Millersville University where he studied Psychology as an undergraduate and Clinical Psychology in his Masters work; he is currently pursuing a Master of Divinity. He is an expert in Program Evaluations, Scaling, Group Dynamics and Interactions, and a certified Myers Briggs Type Indicator® practitioner, an accomplished therapist, mentor, counselor, and creator and organizer of programs like The National Fatherhood Initiative, and 21st Century Grants.