Pass the Cisco CCNA Voice 640-461 exam (ICOMM) Downloadable
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Pass the Cisco CCNA Voice 640-461 exam (ICOMM) Downloadable

Detailed, practical and in-depth explanations and demonstrations of Cisco UC products. David has taught UC for >10 years
4.1 (155 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
2,105 students enrolled
Created by David Bombal
Last updated 11/2014
English
Current price: $10 Original price: $20 Discount: 50% off
1 day left at this price!
30-Day Money-Back Guarantee
Includes:
  • 24.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • By the end of this course, you should be comfortable with Cisco Unified Communications and Collaboration technologies.
  • And of course, you will be well prepared for the CCNA Voice 640-461 exam.
View Curriculum
Requirements
  • To become CCNA Voice certified, Cisco prerequisites are: Any valid Cisco CCENT, CCNA Routing and Switching or any Cisco CCIE certification can act as a prerequisite.
  • However, the course will also help you for the real world
Description

Take your CCNA certification to the next level by getting certified in the still greatly in demand area of Voice over IP.

We don’t just browse over topics in our training, but provide detailed explanations and lots of hands on demonstrations.

Please read the course reviews to see what customers thought about the course:

"This is the most comprehensive CCNA Voice course on the market"

"I have tried most of them: CBT Nuggets, IPexpert, Trainsignal and (and in my opinion) one of the worst on the market -> INE but David's CCNA Voice is wonderful. It is very structured; to the point; with filled with a lot more Voice fundamentals than you need for the exam but very useful for the real-life experience. Thank you Dave for such comprehensive course."

The main products the course covers are:

· Cisco Unified Communications Manager (CUCM)

· Cisco Unified Communications Manager Express (CUCME)

· Cisco Unity Connection (CUC)

· Cisco Unified Presence (CUP)

We go into much more detail than the Cisco Certification exam with many real world examples and demonstrations.

The course consists of over 33 videos and over 23 hours of video training. You can DOWNLOAD the videos.

We have also added some bonus material to help you understand complicated voice topics.

OUR FOCUS: Practical, hands-on demonstrations using the equipment. We don't just talk about a topic. We demonstrate it using multiple phones communicating with CUCM or CUME or Unity Connection etc. Watch the calls be set up, transferred, torn down and so forth in real time.

I have taught this course live and the biggest issues are:

1) Limited time.

2) A great deal of content

This video course allows me to explain and demonstrate concepts in far greater detail than would be possible in a 5 day course. There isn't enough time to explain all the concepts properly in a standard instructor lead course. However, here I am able to do that. I have even added some additional content from the CVOICE course to explain and demonstrate more advanced concepts.

Why pay $3,695 for an instructor led course (with some companies) when you can get all the content here for $97?

And watch as many times as you like, watch on your iPad and even download all the videos!

Who is the target audience?
  • This course is designed for individuals looking to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.
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Curriculum For This Course
Expand All 87 Lectures Collapse All 87 Lectures 24:33:48
+
Introduction and Welcome
1 Lecture 08:47
+
UCS Overview and Voice Basics
16 Lectures 04:18:29

UCS Overview

  • Business challenges today
  • Benefits of Cisco Unified Communications
  • UCS Best practices
  • Cisco SRND Guide Overview
    • Networking
    • Call Routing
    • Call Control
    • Applications & Services
    • Operations & Serviceability
  • Small Business Voice Systems
    • SPA9000 Voice System
    • SPA400 Voicemail System
UCS Intro Part 1: Business challenges today, Networking, SRND Guide Overview
19:41

  • UCS Overview Cont.
    • Cisco 1861 ISR Router
    • SBCS
    • Uc500
    • CUCME
    • CUCM BE 300
    • CUCM BE 5000
    • CUCM BE 6000
    • Cisco Unified Communications Manager CUCM (Call Manager)
    • Introduction to applications
      • Cisco Unity Connection (CUC)
      • Cisco Unity Express (CUE)
      • Cisco Unified Contact Center Express
      • Cisco Unified Contact Center
      • Cisco Unified Meetingplace
      • Cisco Emergency Responder
      • Cisco Unified Presence
      • Cisco Unified Mobility
      • Cisco Telepresence
UCS Intro Part 2: UC500, CUCME, Cisco Unity Connection and Express
20:56

  • Voice Introduction Part 1a
    • Foundations of traditional voice technologies
    • Voice sound recreation
    • History of voice
    • First voice call
    • Carbon Microphone
    • Early telephone systems
    • N squared rule
    • Tip and Ring
    • Manual early switching systems
    • Automatic switching systems
Voice Introduction Part 1a: History of Voice, Carbon Microphone
16:15

  • Voice Introduction Part 1b
    • Telephone components – hybrid, switch hook, on hook, off hook, side tone, ringer, dialer
    • Supervisory signaling
    • Call Progress tones
    • Addressing – Pulse Dialing and DTMF
    • Information Signaling
Voice Introduction Part 1b: Telephone Componets, Call Progress Tones
13:38

Voice Introduction Part 2a

  • Local Loop
  • Central Office Switch
  • PABX / PBX
  • Line vs Trunk
  • DID / DOD Trunks
  • Foreign exchange office (FXO) ports
  • Foreign exchange station (FXS) ports
  • Ear and mouth / Earth and Magneto (E&M) ports
  • RJ-11, RJ-48 ports
  • On hook / off hook indications
    • Loop Start
    • Ground Start
    • Immediate Start
    • Delay Start
    • Wink Star
Preview 17:45

Voice Introduction Part 2b On hook / off hook indications

  • Loop Start
  • Ground Start
  • Immediate Start
  • Delay Start
  • Wink Start
Voice Introduction Pt 2b: On hook / off hook indication, Loop Start, Delay Start
11:47

  • Voice Introduction Part 2c
    • Ear and mouth / Earth and Magneto (E&M) ports
    • RJ-11, RJ-48 ports
    • On hook / off hook indications
      • Loop Start
      • Ground Start
      • Immediate Start
      • Delay Start
      • Wink Start
    • Cadence and Ringing
    • Analog Voice Call flow
Voice Introduction Pt 2c: Ear and mouth / Earth and Magneto (E&M) ports
11:10

Digital Voice and Digital Circuits Part 1a

  • Analog to Digital Conversation
  • Issues with Analog voice
  • Noise Distortion and Attenuation
  • Sampling
  • Quantization
Preview 14:47

  • Digital Voice and Digital Circuits Part 1b
    • Sampling
    • Quantization
    • Encoding
    • Compression
    • Codecs
    • Linear / Uniform Quantization
    • Companding
    • PAM, PCM, ADPCN, G.711ulaw/mulaw, G.711alaw, G.722, iLBC, G.729, G.728, G,729a, G.729b, G.729ab
    • DSPs, PVDMs
    • Niquest Theorem
    • Wave Form codecs
    • Source Codecs
Digital Voice and Digital Circuits Part 1b: Encoding, Codecs, Companding
17:43

Digital Voice and Digital Circuits Part 1c

  • Wave Form codecs
  • Source Codecs
  • Hybrid Codecs
  • LD-CELP, CS-ACELP
  • Voice Activity Detection (VAD), Comfort Noise Generation (CNG)
  • Mean Opinion Score (MOS)
  • Perceptual Speech Quality Measurement (PSQM)
  • Perceptual Evaluation of Speech Quality (PESQ)
  • Perceptual Evaluation of Audio Quality (PEAQ)
Digital Voice and Digital Circuits Part 1c: Wave Form codecs, LD-CELP, CS-ACELP
16:57

  • Digital Voice and Digital Circuits Part 2a
    • G.722 and high definition voice
    • iLBC
    • G.729 and G.729a
    • Codec Complexity – low, medium and high
    • CUCM Codec selection choice
    • DSP Calculation
    • Codec Bandwidth Calculations
Digital Voice and Digital Circuits Part 2a: Codec Complexity
17:41

Digital Voice and Digital Circuits Part 2b

  • Codec Bandwidth Calculations
  • Digitized voice packetization and headers – IP, UDP, RTP
  • Voice sample sizes
  • Layer 2 header sizes and voice bandwidth – Ethernet, PPP, FRF.12 and MLP
  • IP, UDP and RTP Header sizes
  • Cisco Codec Calculator
  • RTP Header Compression
  • RTP and RTCP explained
Digital Voice and Digital Circuits Part 2b: Voice sample sizes
16:24

  • Digital Voice and Digital Circuits Part 2c
    • Digitized voice packetization and headers – IP, UDP, RTP
    • Voice sample sizes
    • Layer 2 header sizes and voice bandwidth – Ethernet, PPP, FRF.12 and MLP
    • IP, UDP and RTP Header sizes
    • Cisco Codec Calculator
    • RTP Header Compression
    • RTP and RTCP explained
    • SRTP
    • VAD and CNG
Digital Voice and Digital Circuits Part 2c: RTP and RTCP explained
12:49

  • Digital Voice and Digital Circuits Part 3a
    • Time Division Multiplexing
    • T1 / DS1
    • E1
    • BRI
    • Channel Associated Signaling (CAS) / D4
    • Common channel signaling (CCS)
    • DS0
Digital Voice and Digital Circuits Part 3a: Time Division Multiplexing, T1 / DS1
18:28

Digital Voice and Digital Circuits Part 3b

  • Time Division Multiplexing
  • T1 / DS1
  • E1
  • BRI
  • Channel Associated Signaling (CAS) / D4
  • Common channel signaling (CCS)
  • DS0
  • T1, E1, BRI speeds
  • Framing, channels / timeslots and bits
  • Robbed Bit Signaling / ABCD bits
  • Superframe (SF), Extended Superframe (ESF) and Multiframe
Digital Voice and Digital Circuits Part 3b: Channel Associated Signaling
16:00

  • Digital Voice and Digital Circuits Part 3c</b>
    • T1, E1, BRI speeds
    • Framing, channels / timeslots and bits
    • Robbed Bit Signaling / ABCD bits
    • Superframe (SF), Extended Superframe (ESF) and Multiframe
    • ISDN Q.921, Q.931
    • B channel, D channel
    • TEI, LAPD
    • Supplementary features
    • DPNSS, Q.SIG, SS7


Digital Voice and Digital Circuits Part 3c: ISDN Q.921, Q.931, TEI, LAPD
16:28
+
VoIP Infrastructure Requirements and Phone Start-up Process
4 Lectures 01:10:00

VoIP Infrastructure Requirements and Phone Start-up Process Part 1a

  • Phone Power options
    • Power Cube
    • Mid Span power injector
    • Cisco Power over Ethernet (POE)
    • 802.3af (POE)
    • 802.3at (POE+)
VoIP Infrastructure Requirements and Phone Start-up Process Part 1a
15:00

VoIP Infrastructure Requirements and Phone Start-up Process Part 1b

  • Powered Device detection
  • Power negotiation
  • Phone power requirements
  • Power demonstration
  • Voice VLAN negotiation – CDP / LLDP
  • Native VLAN
  • Voice VLAN configuration demonstration
  • Single VLAN access port
  • Trunk Port
  • Multiple VLAN access port
  • 802.1p VLAN Zero
  • 801.Q frame explained – TPID, PRI/COS, CFI, VLAN ID
VoIP Infrastructure Requirements and Phone Start-up Process Part 1b
15:33

VoIP Infrastructure Requirements and Phone Start-up Process Part 1c

  • Voice VLAN negotiation – CDP / LLDP
  • Native VLAN
  • Voice VLAN configuration demonstration
  • Single VLAN access port
  • Trunk Port
  • Multiple VLAN access port
  • 802.1p VLAN Zero
  • 801.Q frame explained – TPID, PRI/COS, CFI, VLAN ID
  • IP Communicator / Softphone VLAN configuration
Preview 15:56

  • VoIP Infrastructure Requirements and Phone Start-up Process Part 2
    • IP address allocation – manual / DHCP
    • DHCP server configuration – option 150
    • CUCM DHCP configuration
    • TFTP explained and configuration
    • Configuration files explained
    • Skinning Client Control Protocol (SCCP) explained
    • Session Initiation Protocol (SIP) explained
VoIP Infrastructure Requirements and Phone Start-up Process Part 2
23:31
+
Dial Peers and CUCME Initial Configuration
7 Lectures 01:39:24

Dial Peers and CUCME Initial Configuration Part 1a

  • Voice (VIC) cards vs WIC cards
  • show voice port summary
  • Dial peer configuration – pots & voip
    • “destination-pattern”
    • Port
    • “session target ipv4″
  • “show dial-peer voice summary”
  • “csim start”
  • “show voice call summary”
  • Destination pattern options
  • Digit stripping
  • “debug vpm signal”
Dial Peers and CUCME Initial Configuration Part 1a: VIC cards vs WIC cards
17:36

Dial Peers and CUCME Initial Configuration Part 1b

  • Dial peer configuration – pots & voip
    • “destination-pattern”
    • Port
    • “session target ipv4″
  • “show dial-peer voice summary”
  • “csim start”
  • “show voice call summary”
  • Destination pattern options . T []
  • Digit stripping
  • “debug vpm signal”
  • Hidden dial peers
  • Inline Power / POE explained
  • “show power inline”
Dial Peers and CUCME Initial Configuration Part 1b: “session target ipv4″
13:46

Dial Peers and CUCME Initial Configuration Part 1c

  • Destination pattern options .
  • Digit stripping
  • “debug vpm signal”
  • Hidden dial peers
  • Inline Power / POE explained
  • “show power inline”
  • VLAN configuration and IP Addressing – Voice VLAN and Data VLAN
  • DHCP configuration – option 150, default gateway
  • TFTP configuration
Dial Peers and CUCME Initial Configuration Part 1c: Hidden dial peers
10:35

Dial Peers and CUCME Initial Configuration Part 2a

  • Telephony Service
  • Max-ephones
  • Max-dn
  • IP source-address
  • Create cnf-files
  • More system – how to view configuration files on the TFTP server
  • XMLDefault.cnf.xml
  • Ephone-dn configuration
  • Ephone configuration
Dial Peers and CUCME Initial Configuration Part 2a: Telephony Service, Max-dn
14:48

Dial Peers and CUCME Initial Configuration Part 2b

  • Ephone configuration
  • “show ephone” command
  • Using “debug vpm signal” with Cisco IP phones
  • EFXS explained
  • Hidden dial peers
  • Auto assign telephone numbers
  • Codec selection
  • “show call active voice brief” command
Preview 14:01

  • Dial Peers and CUCME Initial Configuration Part 2c
    • Incoming call legs
    • Outgoing call legs
    • Outgoing dial peer matching
    • Incoming dial peer matching
      • incoming called-number (DNIS)
      • answer-address (ANI)
      • destination-pattern
      • port
      • dial-peer 0
Dial Peers and CUCME Initial Configuration Part 2c: Incoming call legs
16:34

Dial Peers and CUCME Initial Configuration Part 2d

  • Outgoing dial peer matching
  • Incoming dial peer matching
    • incoming called-number (DNIS)
    • answer-address (ANI)
    • destination-pattern
    • port
    • dial-peer 0
  • “debug voice ccapi inout” command
  • Incoming call leg demonstrations
  • Dial peer 0 explained and options
  • Preference command
  • Codec selection
Dial Peers and CUCME Initial Configuration Part 2d: dial-peer 0, Codec selection
12:04
+
CUCM Initial Configuration
10 Lectures 02:54:50

CUCM Initial Configuration Part 1a

  • CUCM menu overview and walkthrough
  • Required Services
    • DHCP
    • TFTP
    • Cisco CallManager
  • Cisco Unified Serviceability explained
  • Removal of DNS
  • SSH CLI access
  • CUCM CLI options
    • Show commands
    • Set commands
    • Ping
    • Utils commands
  • CUCM Services explained
CUCM Initial Configuration Part 1a: Required Services, Removal of DNS
16:16

CUCM Initial Configuration Part 1b

  • CUCM Services explained
  • Cisco Unified OS Administration explained
    • Show
    • Hardware
    • Software
    • Settings
    • IP
    • NTP Servers
    • Time
    • Version
    • Security
    • Software upgrades
    • Install / Upgrade
    • Services
    • Ping
    • Remote Support
  • Disaster Recovery System explained
  • Backup
    • Show
    • Backup device
    • Scheduler
    • Manual
    • Restore
    • Restore Wizard
  • Cisco Unified Reporting explained
    • System Reports
    • Unified CM Cluster Overview
    • Unified CM Phones without lines
CUCM Initial Configuration Part 1b: Software upgrades, Remote Support, Restore
13:11

  • CUCM Initial Configuration Part 2
    • Phone Auto registration
    • Make calls between phones
    • Phone web browser
    • Enterprise parameters
    • Phone default protocols
    • How time works in a CUCM environments
    • Date / Time Groups
    • Device Pools
    • CUCM Time Zone configuration
    • CUCM Time configuration
    • Configure phones with different date and time settings
Preview 25:52

CUCM Initial Configuration Part 3

  • CUCM Groups
  • Primary / Secondary / Tertiary CUCM servers
  • CUCM Groups & Device Pools
  • CUCM Sizing up to 1250 phones
  • CUCM Sizing up to 7500 phones
  • CUCM Sizing up to 15000 phones
  • CUCM Sizing up to 30000 phones
  • 1:1 Redundancy
  • 2:1 Redundancy
  • CUCM on VMWare ESXi and Blade Servers / UCS
CUCM Initial Configuration Part 3a: CUCM Groups, 1:1 Redundancy
18:47

CUCM Initial Configuration Part 3b

  • CUCM on VMWare ESXi and Blade Servers / UCS
  • Regions Explained
  • Codec Selection in CUCM
  • G.722 / G.711 / G.729 codec selection demonstration
  • Low Lossy / Lossy Link Loss Types
  • Viewing codec used by IP Phones
  • Manual phone configuration – addition of new IP phone using SCCP
Preview 23:55

CUCM Initial Configuration Part 4a

  • Device Pools
  • Device Defaults
  • Locations
  • Call Admission Control (CAC)
  • How to size a WAN link for a certain number of calls
  • Codec bandwidth versus Layer 3 bandwidth versus layer 2 bandwidth versus Location bandwidth value
CUCM Initial Configuration Part 4a: Device Pools, Locations
16:08

CUCM Initial Configuration Part 4b

  • Locations
  • Call Admission Control (CAC)
  • How to size a WAN link for a certain number of calls
  • Codec bandwidth versus Layer 3 bandwidth versus layer 2 bandwidth versus Location bandwidth value
  • Gatekeepers
  • Gatekeeper bandwidth versus location bandwidth
  • CAC Topology Awareness using RSVP enabled locations
  • Automated Alternate Routing (AAR)
Preview 15:41

CUCM Initial Configuration Part 4c: Automated Alternate Routing (AAR)
13:49

CUCM Initial Configuration Part 5a: Phone Button Templates, Speed Dials
14:46

CUCM Initial Configuration Part 5b

  • Softkey templates
  • Adjust softkey positions
  • Common Phone Profile Configuration
  • Do not disturb (DND)
  • Common Device Configuration
CUCM Initial Configuration Part 5b: Common Phone Profile Configuration
16:25
+
User Accounts and AD Integration
3 Lectures 01:05:39

User Accounts and AD Integration Part 1

  • User accounts explained
  • End Users versus Application Users
  • Manual User creation
  • Corporate directory
  • User and device associations
  • Users and Groups
  • CCMUser pages and options
  • User phone control
  • Enterprise parameters user settings
  • Cisco Webdialer
User Accounts and AD Integration Part 1: End Users versus Application Users
23:56

User Accounts and AD Integration Part 2

  • Lightweight Directory Access Protocol (LDAP)
  • LDAP synchronization
  • LDAP authentication
  • How passwords and PINs are maintained in CUCM
  • LDAP attribute mapping
  • Synchronization Agreements
  • User Search Bases
User Accounts and AD Integration Part 2: LDAP synchronization
18:46

User Accounts and AD Integration Part 3

  • How passwords and PINs are maintained in CUCM
  • LDAP attribute mapping
  • Synchronization Agreements
  • User Search Bases
  • Active Directory (AD) user creation and synchronization integration
  • Active Directory (AD) authentication integration
  • LDAP filters
User Accounts and AD Integration Part 3: Active Directory, LDAP filters
22:57
+
Call Routing
2 Lectures 44:31

Call Routing Part 1

  • Overview
  • Intrasite call routing
  • Intersite call routing
  • PSTN
Call Routing Part 1: Overview
21:31

Call Routing Part 2

  • Call Routing Entries
    • Directory numbers
    • Translation patterns
    • Route patterns
    • Hunt pilots
    • Call park numbers
    • Meet me numbers
  • Call routing examples
  • Setup
    • Route patterns
    • Route lists
    • Route groups
    • Gateway / trunks
    • Redundancy
  • Best match dialing
  • Configuration demonstrations of call routing
Call Routing Part 2: Call routing examples, Best match dialing
23:00
+
Class of Service
5 Lectures 01:23:30

Class of Service – CUCM Part 1a

  • Overview
  • Example requirements
  • Forced Authorization Codes (FAC) / Pin Codes
    • FAC levels
    • Authorization codes
    • Full Configuration examples

CUCM Part 1a: Overview, Example requirements
15:11

Class of Service – CUCM Part 1b

  • Client Matter Codes (CMC)
  • Forced Authorization Codes (FAC) / Pin Codes
    • Track calls to numbers
    • Full Configuration examples
    • Combined FAC and CMCs on route patterns
  • Partitions & Calling Search Spaces
CUCM Part 1b: Forced Authorization Codes (FAC) / Pin Codes
15:42

Class of Service – CUCM Part 1c Partitions & Calling Search Spaces

  • Full configuration examples
  • Partition and CSS explained
  • Order of partitions explained
  • Duplicate numbers in same partition or multiple partition examples
  • Line and Device CSS
Preview 12:28

Class of Service – CUCM Part 1d Partitions & Calling Search Spaces

  • Full configuration examples
  • Partition and CSS explained
  • Order of partitions explained
  • Duplicate numbers in same partition or multiple partition examples
  • Line and Device CSS
CUCM Part 1d: Line and Device CSS
16:30

  • Class of Service – CUCME
    • Overview
      • Block service numbers
      • Restrict international numbers
    • Call legs explained in relation to COR
      • Outgoing COR is a subset of incoming COR
      • Outgoing COR is not a subset of incoming COR
      • No incoming COR list
    • Practical demonstrations
CUCME Part 2: Call legs explained in relation to COR
23:39
+
CUCM Features
5 Lectures 01:28:59

CUCM Features Part 1a

  • Music on Hold (MOH)
  • Cisco IP Voice Media Streaming App
  • MOH and locations and regions
  • MOH RTP streams
  • MOH to Gateways
  • MOH and external CD players / iPods
  • MOH file selection
  • Network hold versus user hold
  • Common Device Configuration
CUCM Features Part 1a: Music on Hold (MOH), MOH RTP streams
18:57

CUCM Features Part 1b

  • Unicast versus Multicast MOH
  • Pickup Groups
  • Group Pickup Groups
  • OPickup Groups
  • Directed Call Pickup Groups
  • Call Information Display for Call Pickup Group Notification
  • Visual and Audio Alert Settings
  • Softkey configuration and pickup groups
  • Auto Call Pickup Settings
CUCM Features Part 1b: Directed Call Pickup Groups
16:02

CUCM Features Part 2a

  • Shared lines
  • Hunt Groups
  • Automated Call distribution (ACD)
  • Line Groups
  • Hunt Lists
Preview 16:23

CUCM Features Part 2b

  • Hunt Lists
  • Pilot Numbers
  • Top down algorithm
  • Circular algorithm
  • Longest idle algorithm
  • Broadcast algorithm
  • RNA Reversion Timeout
  • Hunt option – Try next member; then, try next group in Hunt List
  • Hunt option – Try next member, but do not go to next group
  • Hunt option – Skip remaining members, and go directory to next group
  • Hunt option – Stop hunting
  • Final hunting number
  • Maximum Hunt Timer
CUCM Features Part 2b: Top down algorithm, RNA Reversion Timeout
14:54

CUCM Features Part 2c

  • Call Park
  • Directed Call Park
  • Call Park BLF (Busy Lamp Field)
  • Conferencing explained
  • Meet Me conferencing
  • Ad Hoc conferencing
  • Advanced Ad Hoc conferencing
  • Hardware conference bridges
  • Software conference bridges
  • Maximum conference participants
  • Conference codec selection and restrictions
CUCM Features Part 2c: Call Park, Advanced Ad Hoc conferencing
22:43
+
Unity Connection Voice Messaging
10 Lectures 02:46:25

Extension Mobility A

  • Overview
  • Login Process
  • Extension Mobility Equivalency
  • Default Device Profile
  • User Device Profile
  • Configuration Checklist and process
Extension Mobility A: Overview, Login Process
20:26

Extension Mobility B

  • Extension Mobility Equivalency
  • Default Device Profile
  • User Device Profile
  • Configuration Checklist and process
  • Service Parameter options
  • IP Phone Services configuration
Extension Mobility B: Configuration Checklist and process
16:57

Extension Mobility C

  • Full demonstration
Extension Mobility C: Full demonstration
13:31

Unity Connection Voice Messaging Part 1a

  • Unity connection overview
  • Cisco Unity versus Unity Connection versus Cisco Unity Express
  • Feature comparisons
  • Unified messaging versus integrated messaging versus voice messaging
  • LDAP integration
  • Voice Mail Port explained and integrations
  • SCCP / SIP integrations
Unity Connection Voice Messaging Part 1a: Unity connection overview
16:54

Unity Connection Voice Messaging Part 1b

  • SCCP / SIP integrations
  • Voice Mail Ports / Hunt Group / Hunt List / Hunt Pilot / VM pilot / VM profile configuration
  • MWI configuration
  • Phone system / port group / port configuration
  • Message notification / Dialout MWI / TRAP explained
Preview 16:00

  • Unity Connection Voice Messaging Part 1c
    • Message notification / Dialout MWI / TRAP explained
    • Call forward configuration
    • Mailbox creation
    • User Templates
    • Self-enrollment process
    • Demonstration of full process
      • Call made
      • Call sent to voice mail
      • Message left
      • MWI set on
      • Voice mail retrieved
      • MWI set off
Unity Connection Voice Messaging Part 1c: Demonstration of full process
17:33

Unity Connection Voice Messaging Part 2a

  • SIP, PIMG, TIMG integration options
  • SCCP Integration, ports 2000, 2448
  • SIP Integration, ports 5060, 5061
  • General Configuration
  • Roles
  • Enterprise Parameters
  • Call Handers
    • System Call Handlers
    • Opening Greeting
    • Goodbye
    • Operator
    • Directory Handlers
    • Interview Handlers
Unity Connection Voice Messaging Part 2a: SIP, PIMG, TIMG integration options
14:19

Unity Connection Voice Messaging Part 2b

  • Call Handlers
    • System Call Handlers
    • Opening Greeting
    • Goodbye
    • Operator
    • Directory Handlers
    • Interview Handlers
  • Recorded Name versus Greeting
  • TRAP integration
  • Schedules
  • Holiday Schedules
  • Call Routing
    • Direct Routing Rules
    • Attempt Sign In
    • Opening Greeting
    • Forwarded Routing Rules
    • Predefined forwarded rules
  • Transfer Rules
  • Distribution lists
  • Authentication rules
  • Dial Plans
Unity Connection Voice Messaging Part 2b: Call Handlers, TRAP integration
18:07

Unity Connection Voice Messaging Part 2c

  • Dial Plans
  • Search Spaces and partitions
  • Message notification
  • Message Aging / Quotas Policy
  • User creation options
    • Manual
    • Bulk
    • Import
    • Migration
  • User templates
Unity Connection Voice Messaging Part 2c: Message Aging / Quotas Policy
18:05

Unity Connection Voice Messaging Part 2d

  • User creation options
    • Manual
    • Bulk
    • Import
    • Migration
  • User templates
  • LADP integration
  • LDAP Synchronization
  • LDAP Authentication
Unity Connection Voice Messaging Part 2d: LADP integration
14:33
4 More Sections
About the Instructor
David Bombal
4.6 Average rating
2,453 Reviews
23,026 Students
27 Courses
CCIE #11023, over 15 years of network training experience

David Bombal (CCIE #11023 Emeritus) passed his Cisco Certified Internetwork Expert Routing and Switching exam in January 2003 and is one of a small percentage of Cisco Engineers that pass their CCIE labs on their first attempt.

David qualified as a Cisco Certified Systems Instructor (CCSI #22787) many years ago! He has been training Cisco courses for over 15 years and has delivered instructor led courses in various countries around the world covering a wide range of Cisco topics from CCNA to CCIE.

He has also personally developed Cisco engineer utilities such as the VPN Config Generator, software, training materials, EBooks, videos and other products which are used throughout the world.

David has designed, implemented and managed networks ranging from single sites to those that span 50 countries.