Relational Contracting Management

Bridging the Gap Between Promise and Successful Outcomes!
5.0 (1 rating)
Instead of using a simple lifetime average, Udemy calculates a
course's star rating by considering a number of different factors
such as the number of ratings, the age of ratings, and the
likelihood of fraudulent ratings.
33 students enrolled
Instructed by Andy Akrouche Business / Operations
25% off
Take This Course
  • Lectures 8
  • Length 2 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
Wishlisted Wishlist

How taking a course works


Find online courses made by experts from around the world.


Take your courses with you and learn anywhere, anytime.


Learn and practice real-world skills and achieve your goals.

About This Course

Published 3/2014 English

Course Description

It is no secret that over seventy percent of complex Public-Public and Public–Private business relationships including outsourcing and PPP arrangements fail to meet expectations over the long term. The single leading cause of failure is that long term agreements are structured as static transactions or deals that do not adapt well to change and evolution.

The SRS Relational model places the “relationship” among stakeholders at the heart of delivery management and contract performance. Outsourcing, Shared Services, FutureSourcing™ and PPP arrangements are structured as dynamic and adaptive business relationships that drive change and manage to achieve improved outcomes at lower risk.

With this course you will learn how to achieve the following:

  • Source, establish and manage adaptive long term partnerships that deliver proportionately aligned and sustainable value to public sector stakeholders, private sector partners and consumers at large.
  • Alignment of public sector policy framework, approval processes, procurement and program management to support sustainable long term Relationships.
  • Employ large and complex public – private relationships as a catalyst to create strategic supply chains and sustained economic benefits.

What are the requirements?

  • While it is not required to take the course, we recommend the book Relationships First: The New Relationship Paradigm in Contracting as a companion study reference

What am I going to get from this course?

  • Gain a better understanding of the new paradigm in relational contracting
  • How to take a relationship based approach to complex business arrangements
  • How to create the management framework for a sustainable relationship through the creation of a Relationship Charter
  • Identifying the the critical tests you need to do to ensure the selection of the right partner

Who is the target audience?

  • Public - Private sector executives
  • Complex procurement professionals
  • Outsourcing management managers
  • Contracting and industrial policy professionals
  • Politicians

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction to The New Paradigm in Relational Contracting
Introduction to The New Paradigm in Relational Contracting
Andy Akrouche on Assessing Relationship Alignment
Andy Akrouche on Procurement Policy and Process
Section 2: How to make Outsourcing and PPP Relationships Work
The New Paradigm in Relational Contracting
What Does "Relational" Really Mean
How to Create the Relationship Charter
How to Select the Right Partner(s)
Section 3: Bonus Material
Course Reference Material for Download
15 pages

Students Who Viewed This Course Also Viewed

  • Loading
  • Loading
  • Loading

Instructor Biography

Andy Akrouche, Relationships First!

Andy Akrouche is acknowledged as the industry leader in developing and
managing adaptive, dynamic Public-Public and Public-Private relationships.

Andy and his team help organizations develop and implement high performing
relationships by moving public-private partnerships from fundamentally
static transactions to an adaptive relationship based on flexibility,
agility and ongoing stakeholders' collaboration.

Working with clients in both the public and private sectors, Andy pioneered
the first evolution of the relationship-based contracting model in the late
90's. Today, based on shared purpose and values, joint governance principles
and an open book framework, the Relational Model provides for establishing
and managing relationships that deliver exceptional performance and
sustained stakeholder value. The Relationship-based model has proven its
effectiveness in many high profile business arrangements in several sectors,
including the Transportation, Education, Health and Defense industries.

Andy delivers executive seminars and training programs on Relational
Outsourcing & PPP Management. He is the author of the book, Relationships
First: The New Relationship Paradigm in Contracting.

Andy is currently the President of Strategic Relationships Solutions Inc.
(SRS). Prior to SRS, Andy held senior positions with major global
organizations such as IBM, Digital Equipment Corporation (DEC), Electronic
Data Systems (EDS) and Ohio based Mead Corporation.

Andy holds an MBA from the Telfer School of Management, University of Ottawa.

Ready to start learning?
Take This Course