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It is no secret that over seventy percent of complex Public-Public and Public–Private business relationships including outsourcing and PPP arrangements fail to meet expectations over the long term. The single leading cause of failure is that long term agreements are structured as static transactions or deals that do not adapt well to change and evolution.
The SRS Relational model places the “relationship” among stakeholders at the heart of delivery management and contract performance. Outsourcing, Shared Services, FutureSourcing™ and PPP arrangements are structured as dynamic and adaptive business relationships that drive change and manage to achieve improved outcomes at lower risk.
With this course you will learn how to achieve the following:
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|Section 1: Introduction to The New Paradigm in Relational Contracting|
Introduction to The New Paradigm in Relational ContractingPreview
Andy Akrouche on Assessing Relationship AlignmentPreview
Andy Akrouche on Procurement Policy and ProcessPreview
|Section 2: How to make Outsourcing and PPP Relationships Work|
The New Paradigm in Relational ContractingPreview
What Does "Relational" Really Mean
How to Create the Relationship Charter
How to Select the Right Partner(s)
|Section 3: Bonus Material|
Course Reference Material for Download
Andy Akrouche is acknowledged as the industry leader in developing and
managing adaptive, dynamic Public-Public and Public-Private relationships.
Andy and his team help organizations develop and implement high performing
relationships by moving public-private partnerships from fundamentally
static transactions to an adaptive relationship based on flexibility,
agility and ongoing stakeholders' collaboration.
Working with clients in both the public and private sectors, Andy pioneered
the first evolution of the relationship-based contracting model in the late
90's. Today, based on shared purpose and values, joint governance principles
and an open book framework, the Relational Model provides for establishing
and managing relationships that deliver exceptional performance and
sustained stakeholder value. The Relationship-based model has proven its
effectiveness in many high profile business arrangements in several sectors,
including the Transportation, Education, Health and Defense industries.
Andy delivers executive seminars and training programs on Relational
Outsourcing & PPP Management. He is the author of the book, Relationships
First: The New Relationship Paradigm in Contracting.
Andy is currently the President of Strategic Relationships Solutions Inc.
(SRS). Prior to SRS, Andy held senior positions with major global
organizations such as IBM, Digital Equipment Corporation (DEC), Electronic
Data Systems (EDS) and Ohio based Mead Corporation.
Andy holds an MBA from the Telfer School of Management, University of Ottawa.