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Meeting Management Skills: Manage Meetings Better In One Day

Discover How To Lead Productive Meetings, Set Appropriate Objectives, Improve Communication And Facilitate Others
3.8 (4 ratings)
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54 students enrolled
Last updated 10/2013
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  • 1 hour on-demand video
  • 1 hour on-demand audio
  • 3 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What Will I Learn?
By the end of this course you will be more confident in managing and preparing meetings
Key aspects you will learn are as follows:
Planning and Preparing
Setting Up The Meeting Space
Meeting Roles and Responsibilities
How To Chair A Meeting
How To Deal With Disruptions Confidently
View Curriculum
  • All you need is an inclination to learn and be a better meetings manager!

On this Meeting Management Course, using videos and quizzes, your employees will learn…

Planning and Preparing

  • Creating the Agenda

Setting up the Meeting Space

  • The Basic Essentials
  • The Extra Touches
  • Choosing a Physical Arrangement

Meeting Roles and Responsibilities

  • The Chairperson
  • The Minute Taker
  • The Attendees

Chairing a Meeting

  • Getting Off on the Right Foot
  • The Role of the Agenda
  • Using a Parking Lot
  • Keeping the Meeting on Track
  • Dealing with Overtime
  • Holding Participants Accountable

Dealing with Disruptions

  • Off on a Tangent
  • Personality Conflict

Enrol on this meeting management course and discover how to manage meetings today.

Who is the target audience?
  • Anyone with responsibility for managing and chairing meetings
  • Senior Managers
  • Junior Managers
  • New Managers
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Curriculum For This Course
Expand All 15 Lectures Collapse All 15 Lectures 02:44:56
Student Resources
4 Lectures 01:04:10
Student Manual
39 pages

All meeting management training videos are available as an audio only MP3

Meeting Management MP3

Cheat Sheet
2 pages

Mind Map
1 page
Getting Started: Your Learning Outcomes
1 Lecture 02:08

Welcome to the Meeting Management workshop. You are on your first project and you have to organize and manage the project kick-off meeting. What do you do first? Do you create the agenda or the invitation list? How do you run a meeting? What preparation do you need? All of these are valid and real questions you, as the meeting manager, must address. There is no doubt about it. Meetings require skill and technique in order for the meeting to achieve its purpose. Disorganized and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression with the attendees will haunt you if left unchecked.

This training course is designed to give you the basic tools you need to initiate and manage your meetings. You will learn planning and leading techniques that will give you the confidence to run a meeting that will engage your attendees and leave a positive and lasting impression. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills.

Preview 02:08
Planning and Preparing 1
1 Lecture 06:25

The first step in making your meeting effective begins with your planning and preparation activity. Determining the purpose of your meeting, the people who should attend, and the place of the meeting, forms the foundation on which you will build your agenda, decide what materials you need and identify the roles each attendee hold in the meeting. In addition, planning and preparing for your meeting helps to reduce the stress that may result from managing a meeting, because you will avoid unexpected incidents and issues that could derail your meeting.

This module is part one of your planning session, which focuses on important factors that could affect the success of your meeting. These factors are the people, place, and purpose of the meeting. Let us take a closer look to see how we can organize this to your success.

Preview 06:25

Planning and Preparing 1
6 questions
Planning and Preparing 2
1 Lecture 07:11

The last module dealt with the participant planning aspect of your meeting. In this module, you will learn how to gather the things you need to help facilitate the meeting more effectively. In addition, you will learn how to structure your invitation so you can communicate your meeting in a way that is consistent and sets expectations. Finally, you will understand the importance of making the logistical arrangements in advance, avoiding any last minute mishaps.

Let us begin first by learning what materials you will need in order to facilitate your meeting.

Preview 07:11

Planning and Preparing 2
5 questions
Setting up the Meeting Space
1 Lecture 04:43

You are now ready to set up the meeting space. There are many things to consider that will determine what needs to be included in your set up. In the last module, you planned for the things you need. In this module, you are going to put it all together. Although this may seem like a trivial step, you should not take it for granted. The difference from an okay meeting to an awesome meeting could be the small details. Let us begin with the basics.

Setting up the Meeting Space

Setting up the Meeting Space
4 questions
Electronic Options
1 Lecture 05:50

Advancements in technology have made meetings more effective by providing ways of communicating and storing meeting information. Although many new tools are available to help give your meeting that cutting-edge-feel, there are many things to consider when determining electronic options. It is not always imperative to use new technology at your meetings, but having an understanding in advance helps to expand your choices. In this module, you will learn about the latest meeting tools available to you, things to consider and reaching a decision.

Electronic Options

Electronic Options
4 questions
Meeting Roles and Responsibilities
1 Lecture 07:12

Establishing clear roles and responsibilities in your meeting helps to manage the meeting effectively. When roles are established, the participants have a clear understanding of what is taking place because the person in a specific role has a job to fulfill. Assigning roles also alleviates the task you have to manage. This way you can focus on the role you are to mange within the meeting time. Remember that you do not have to do it all. Get others involved.

In this module, you will learn the role of the Chairperson, Minute Taker, and the Attendees. Finally, you will learn how to vary the roles for large and small meetings. Let us begin first by identifying the role of the Chairperson.

Meeting Roles and Responsibilities

Meeting Roles and Responsibilities
5 questions
Chairing a Meeting 1
1 Lecture 05:37

Chairing the meeting is a leadership role. You must be ready and able to stand up and kick off the

meeting without sounding nervous or uncomfortable. Your ability to communicate early in the meeting sets the tone of the meeting. Chairing a meeting effectively takes time to develop and requires practice.

This module is part one of two modules that teaches how to effectively chair a meeting. The first part, will teach how to start your meeting on the right foot. Next, we will discuss the role of the agenda and finally, we will discuss how to use the parking lot. All these techniques are designed to make you a more effective chairperson. In fact, you will get an opportunity to practice commencing a meeting. Do not worry. This is a safe learning environment where you will not be forced to do something you are not comfortable doing. However, remember to use your action plan if you need more practice chairing a meeting. Let us start this module from the top, which is getting off on the right foot.

Chairing a Meeting 1

Chairing a Meeting 1
6 questions
Chairing a Meeting 2
1 Lecture 07:03

In the last module, we focused on starting the meeting on the right foot. Chairing the meeting for the remainder of the time requires diligence and discipline. It is almost like being a referee. You will have to make calls and manage the game and watch for violations. However, unlike a game, the meeting room presents many challenges, because the rules tend to change from meeting to meeting. At least this is from the attendees’ perspective. Your goal is to break that trend by chairing your meeting with purpose and a goal in mind.

In this module, you will learn techniques on how to keep your meeting on track, deal with overtime and holing participants accountable. Doing all this requires focus and a sense of doing what is right for the sake of all your attendees. Neglecting this could affect the meeting experience for many who will sit there and silently criticize your meeting management skills. Worse yet, they may get up and walk out, because they feel they are wasting their time. Let us begin by learning how to keep the meeting on track.

Chairing a Meeting 2

Chairing a Meeting 2
5 questions
Dealing with Disruptions
1 Lecture 08:13

Disruptions in the meeting are bound to happen. Personal technology keeps participants constantly connected to the outside world. Frequent disruptions could impede the effectiveness of your meeting and become distracting to those who are focused on the meeting. Furthermore, poorly managing disruptions will reflect on the chairperson or meeting organizer. The key to mitigating disruptions is to plan for them and setting expectations.

In this module, you will learn how to deal with participants constantly running in and out of your meeting, cell phones, of topic discussions and conflicts. The goal is to reduce the affect. It is very difficult to avoid these distractions. It is human nature. Let us begin the module with a lesson on how to deal with participants constantly leaving the meeting.

Dealing with Disruptions

Dealing with Disruptions
5 questions
2 More Sections
About the Instructor
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Management and Leadership Development

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