Course includes importance of customer feedback, identifying right vs. wrong questions to maximize ROI, importance of asking the RIGHT questions, designing a questionnaire, sample design, mitigating sample bias, uploading the questionnaire on Survey Monkey and Google Forms, testing the research using Amazon Mechanical Turks, easy to follow examples and downloadable reference materials
This lecture introduces the simplest form of collecting feedback from an existing customer base - Using Survey.io
This lecture helps you create a survey on Google Forms.
This lecture helps you create a survey on Survey Monkey.
This lecture helps you determine how many people you should interview to get a good perspective of your market.
This lecture helps you create your first interview on Amazon Turks. Amazon Turks is a marketplace where you can find potential customers to interview at a low cost.
I am Tisha Agarwal. I have been a management consultant for fortune 500 companies with over 7 years of experience in customer research. I am also an entrepreneur and have helped many entrepreneurs in using the most effective ways to get customer feedback.
I have co-founded 1Degree.co, Tiklyz and I am the author of 'The Flying Waffle' (Rhymes and Greens series of children's books).