How to coach to develop the skills of your team

In this video module we’ll focus on coaching to develop skills; and explore in detail a six step approach to help you!
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  • Lectures 12
  • Length 35 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 7/2013 English

Course Description

We’ll start by emphasising the importance of coaching – and why it can be one of the most important activities a leader should be doing.

We’ll follow this with a look at some coaching theory – and tie it into how people learn.

Then we’ll use this knowledge to discuss some simple and practical steps you can use every day – to coach your people so that they grow their skills and develop in their roles.

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What are the requirements?

  • This course is designed for anyone in a management position. If a new new manager the content will act as a guide. If a manager with several years of experience, the content will provide tips and suggestions to hone your skills. If an experience manager with many years experience, the content will act as a refresher.

What am I going to get from this course?

  • Understand why coaching is so important.
  • Understand how people learn.
  • Recognise the different learning styles of your team.
  • Identify the 6 steps for effective coaching.
  • Recognise when and where coaching opportunities arise.

What is the target audience?

  • Managers
  • Team Leaders
  • Sales Managers
  • Vice President Sales

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Introduction to coaching to develop the skills of your team
Preview
1 page
Section 1: Video Modules
02:54

This video module from www.salesdna.com.au emphasises the importance of coaching – and why it can be one of the most important activities a leader should be doing

We’ll start with a look at some coaching theory – and tie it into how people learn.

Then we’ll use this knowledge to discuss some simple and practical steps you can use every day – to coach your people so that they grow their skills and develop in their roles.

2 questions

Why is coaching so important to a business?

To what extent do you consider that your company has a coaching culture?

How often do you have formal coaching sessions with your team members?

02:40
Epsiode 2 in this module explores how individuals learn.  This is critical to understand given that people learn in different ways but also at different paces. As the Manager of a team of people, the best way to maximise any form of coaching is to first consider how the individual prefers to learn.  Remember, It’s well recognised that for any given learning experience – certain individuals may find it helpful – and in fact may learn much from it – while others may only learn a little.
2 questions
What is the basic learning process that people follow?

Why is this so important to understand?

How can you relate this process to some of the key tasks required in your business?

02:43

It’s well recognised that for any given learning experience – certain individuals may find it helpful – and in fact may learn much from it – while others may only learn a little.

And you yourself may have wondered why some people seem to respond to your coaching better than others

The reason for this is that peoples’ learning styles are different.  While we all go through the Learning Cycle – we tend to focus on particular aspects.

This episode discusses the different learning styles that individuals have, allowing you to build their preferred style of learning into your coaching discussion.

4 questions

How well do you understand how each of your team members prefer to learn?

What are the key learning styles that I should be aware of?

How would you assess the learning styles of each of your team?

What is your own learning style and to what extent does your own manager recognise this?

06:20

Now that we know a little more about how people learn, we'll discuss some simple and practical steps you can use every day – to coach your people so that they grow their skills and develop in their roles.

In this episode we introduce a really simple 6 step coaching process – which uses all the steps in the learning process.  If possible, try to use all of the steps to provide the most effective coaching experience.

However, as you get to know the preferences of the people you are coaching – you may choose to concentrate more on particular steps – as we have discussed.

5 questions

To what extent do you have a formal process in place when coaching staff?

How this compare to the key steps that are indicated within this module?

Where in the coaching process as indicated in the module could you make the biggest improvement?

How could you position this process with your team members?

04:48

Now that we’ve spent so much time talking through these 6 steps in detail – you might think that coaching is a long and involved process – especially if you’re going to do it properly.

Well actually – it doesn’t have to be long and involved.  If you have truly established a climate of feedback and coaching in your team – then effective coaching could actually only take a minute or two if the issue is simple. 

In this episode we provide some guidance on how to identify those coaching opportunities.

Remember; good coaches are constantly alert for coaching opportunities in their day to day activities !

3 questions

If you reflect on the last week at work, what coaching opportunities presented themselves?

How did you manage the situation at the time?

Do you now feel that you could have obtained a better outcome if you had stepped in to coach?

What would you now do differently going forward?

Can you recall the 6 steps outlined in the module?

Section 2: Detailed Notes & Key Point Summary
5 pages
Detailed notes to complement the episodes for this video.
1 page
One page summary document to be used as a checklist for the video.
Section 3: Putting it into practice
02:05
This video provides practical suggestions on how to get the most out of the coaching discussion by understanding how the person you wish to coach prefers to learn.
Maximising the coaching discussion - detailed notes
2 pages
Putting it into practice - coaching where there is a skills gap
02:16
Coaching where there is a skills gap - detailed notes
2 pages

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Instructor Biography

Angus Patterson & David Dowe, Directors, SalesDNA.com.au

Angus:

Chartered Accountant by profession, MBA by necessity, Business Owner at heart and Creative Thinker with a passion for learning !

Applied 10 years of thinking after running large scale sales teams in large corporates (where teams consisted a Managers, Sales Managers, Investment Advisors and Financial Planners) to create SalesDNA.com.au.  

The Idea being that the internet allows you to provide content in a scalable manner so that decentralised teams can benefit from world standard learning material that is packaged in a way to meet the different ways that people learn and which puts the user in control of their own learning.

David:

The face of our videos, David Dowe, is regarded as one of the best coaches in his field. With over 20 years experience, he has received plaudits from CEOs to COOs, Exec General Managers and front-line Managers. David has worked with a who's who of mid to large sized companies in Australia, the UK and Europe.

Learning and development professional specialising in sales and leadership development.

20 years’ experience across a diverse range of blue chip organisations, including Financial Services, IT, Healthcare and FMCG. Has a reputation for successfully leading L&D teams which enable organisations to achieve results and improve ROI. Builds sales force effectiveness based on structure, focus and practical management procedures, together with excellent standards of leadership, communication and engagement.

Specialties:Transforming sales teams and driving high performance sales & service cultures.
Results focused coaching and performance management, including executive level coaching.
Coaching sales teams to pitch for and win complex commercial deals.

Please see our bios on Linked in for more details !

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