Centercode Stage 1 Training
4.5 (19 ratings)
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Centercode Stage 1 Training

This course focuses on configuring your Beta Testing Community using the Centercode platform.
4.5 (19 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
4,514 students enrolled
Created by Tony Fisher
Last updated 11/2015
English
Price: Free
Includes:
  • 3 hours on-demand video
  • 1 Article
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Obtain your needed segmentation data from User Profiles and Test Platforms
  • Customize your Community portal to visually represent your organization or product
  • Structure onboarding steps for your beta candidates
View Curriculum
Requirements
  • Establish your Centercode implementation using the link provided by your account manager
  • Establish your Administrator account using the link provided in the Welcome! email you received (step #1 in that email)
Description

This Project Management Course Stage I is focused on Community Administration. Core training topics include configuring basic settings, setting up your profiling resources, understanding core Connect concepts, etc.

Advanced Training sections pertain to maintaining and managing your ongoing Community as well as more advanced functionality like Email-to-Forum and changing text within your implementation.

Take this free Project Management Course and learn how to create community with Centercode Connect.

Who is the target audience?
  • New Community Managers working with the Centercode Beta Management Platform
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Curriculum For This Course
27 Lectures
03:02:29
+
Core Learning: Overview
2 Lectures 22:16
Community QuickTour
06:15

Connect Manager Fundamentals
16:01
+
Core Learning: Configuration
4 Lectures 35:03
Basic Settings and Visual Theme
06:45

Organizing your Users with Teams
06:17

Providing Documents and Resources via Content
06:10

Defining the Log-In Experience with Notices
15:51
+
Core Learning: Profiling Resources
2 Lectures 13:38
Profiling for Demographics (User Profiles)
06:26

Profiling for Peripherals (Test Platforms)
07:12
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Core Learning: Users and Launch
3 Lectures 23:07
Directing New Users
06:36

Adding Users and Testing the Community
11:10

Community Launch!
05:21
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Stage 1 Completion Check List
1 Lecture 00:21
Community Launch Check List
00:21
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Maintenance and Management
6 Lectures 37:35
Encouraging Participation
07:57

Supporting Your Users
06:49

Preventing Data Decay
04:27

Notifying Community Users
03:20

Accessing Your Data with User Management
05:15

Analyzing Your Data in Reporting
09:47
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Advanced: Additional Settings
6 Lectures 32:17
Setting Account Defaults
05:02

Email Communication
06:53

Gathering Additional User Responses
07:52

Customizing Text via String Sets
05:17

Scoring and Ranking
04:02

Providing External/Public Resources
03:11
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Advanced: Preparing Project Templates
3 Lectures 18:08
This video applies to Community Managers seeking to provide their Project Managers with preconfigured, efficient, and effective Project Templates in order to reduce kick-off friction and improve response time.
Preparing Managers for Success (Project Templates)
05:57

Supporting Your Users
06:49

Keeping Best Practices Alive
05:22
About the Instructor
Tony Fisher
4.4 Average rating
28 Reviews
5,357 Students
3 Courses
Director of SaaS @ Centercode

I am a professional trainer for the Centercode Connect Beta Test Management System, responsible for on-boarding of all new customers at Centercode. I have extensive knowledge of the Centercode Connect system, including all perspectives. If I can't answer your questions, I have access to those that can. I also love video games and cats.