Centercode Stage 1 Training

This course focuses on configuring your Beta Testing Community using the Centercode platform.

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  • Lectures 27
  • Video 3 Hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion

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Course Description

This Project Management Course Stage I is focused on Community Administration. Core training topics include configuring basic settings, setting up your profiling resources, understanding core Connect concepts, etc.

Advanced Training sections pertain to maintaining and managing your ongoing Community as well as more advanced functionality like Email-to-Forum and changing text within your implementation.

Take this free Project Management Course and learn how to create community with Centercode Connect.

What are the requirements?

  • Establish your Centercode implementation using the link provided by your account manager
  • Establish your Administrator account using the link provided in the Welcome! email you received (step #1 in that email)

What am I going to get from this course?

  • Over 27 lectures and 3 hours of content!
  • Obtain your needed segmentation data from User Profiles and Test Platforms
  • Customize your Community portal to visually represent your organization or product
  • Structure onboarding steps for your beta candidates

What is the target audience?

  • New Community Managers working with the Centercode Beta Management Platform

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Core Learning: Overview
Community QuickTour
06:15
Connect Manager Fundamentals
16:01
Section 2: Core Learning: Configuration
Basic Settings and Visual Theme
06:45
Organizing your Users with Teams
06:17
Providing Documents and Resources via Content
06:10
Defining the Log-In Experience with Notices
15:51
Section 3: Core Learning: Profiling Resources
Profiling for Demographics (User Profiles)
06:26
Profiling for Peripherals (Test Platforms)
07:12
Section 4: Core Learning: Users and Launch
Directing New Users
06:36
Adding Users and Testing the Community
11:10
Community Launch!
05:21
Section 5: Stage 1 Completion Check List
Community Launch Check List
Text
Section 6: Maintenance and Management
Encouraging Participation
07:57
Supporting Your Users
06:49
Preventing Data Decay
04:27
Notifying Community Users
03:20
Accessing Your Data with User Management
05:15
Analyzing Your Data in Reporting
09:47
Section 7: Advanced: Additional Settings
Setting Account Defaults
05:02
Email Communication
06:53
Gathering Additional User Responses
07:52
Customizing Text via String Sets
05:17
Scoring and Ranking
04:02
Providing External/Public Resources
03:11
Section 8: Advanced: Preparing Project Templates
05:57
This video applies to Community Managers seeking to provide their Project Managers with preconfigured, efficient, and effective Project Templates in order to reduce kick-off friction and improve response time.
Supporting Your Users
06:49
Keeping Best Practices Alive
05:22

Instructor Biography

Tony Fisher, Director of SaaS @ Centercode

I am a professional trainer for the Centercode Connect Beta Test Management System, responsible for on-boarding of all new customers at Centercode. I have extensive knowledge of the Centercode Connect system, including all perspectives. If I can't answer your questions, I have access to those that can. I also love video games and cats.

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