Compressed Armed Robbery Safety and Prevention Course

If you work with the public and handle money or valuables, you are a potential target for robbers.
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  • Lectures 8
  • Length 1 hour
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
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    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 3/2016 English

Course Description

This is a comprehensive and compressed robbery safety and prevention course. Learn from the experts how to increase your personal safety, reduce risk, and preserve life and evidence during an armed robbery.

This course is to the point, factual, with high quality video to give you the most learning impact, in the shortest amount of time.

If you work with the public and handle money or valuables, you are a potential target for robbers. You are at risk, and need to know how to improve your safety and reduce the risk to you personally and to those around you. This training is designed to help you improve your safety, and preserve life and evidence during such an unfortunate event.

Robberies are traumatic events. You will know how to recognize some of the signs of trauma, and where to get post-event help. The material in this course may just save your life by avoiding the possibility of getting robbed, or if you are unfortunate to be caught up in an armed robbery situation.

For the course Hendrik van Wyk, of Profiled Productions brings you lectures, video scenarios, and interviews from people that are experts in their respective fields. For this course you will meet:

Bruce Couper: Bruce Couper is the Managing Director of RISQ New Zealand Ltd. After 11 years in the NZ Police service where he served in both the uniform and criminal investigation branches, Bruce entered the business arena in the early 1990s. Bruce has specialized in helping companies keep their personnel safe from security and personal safety risks for over two decades. This included developing courses in the NZ market that he successfully licensed to Group 4 in the UK over a 5 year period (1994-1999).

Bruce has worked with, and for many government agencies, corporates, local authorities, retailers and SMEs to provide advice and real training materials and courses that have reduced security and crime risks and made people safer.

Bruce is a former Chairman and now a Life Member of the NZSA (New Zealand Security Association). Bruce is a former Chairman for ASIS International (New Zealand Chapter 148).

Charles O'Donnell: Charles is an independent security consultant providing security risk management and advisory services to corporate and commercial clients, public and private sector, and to security service providers. He specializes in security framework and organizational design, policy, risk assessment and analysis, physical and electronic security design and review, and incident management.

With a total of 26 years security industry experience, 19 years have been spent working in New Zealand and Australia for Multi National Corporates including Westpac, National Bank of New Zealand and IBM.

Charles is a current member of ASIS International and ASIS New Zealand and has also been a contributing member of the Crime Prevention Partnerships Forum and the New Zealand Bankers Association Physical Security Working Group.

Lance Burdett - Director & Consultant – Warn International: With 22 years of policing experience at the highest level, Lance worked in senior management positions with a primary focus on leading and developing units in: the 111 emergency call centre, the protection squad, intelligence management and emergency responders.  He has a track record of leading successful teams through recruitment, training, professional development, motivation and welfare support. 

Lance specializes in suicide intervention and in predicting violent behaviour in his 13 years as a negotiation instructor for the NZ Police.  He is lauded for his practical training sessions tailored to the target audience and their workplace. 

Lance was the National Advisor for all NZ Police Negotiation Teams tactical teams. He completed the NZ Police Negotiation Qualification Course, qualified on the FBI Negotiators Course held in Quantico, USA, and attended the Counter Terrorist Negotiators Course held in Darwin, Australia.  


What are the requirements?

  • You will need a willingness to learn and make the material your own.
  • You must be able to formulate your understanding of the key course objectives.
  • Work through the material completely.
  • Dedicate time to personalize the content, and practice the scenarios.

What am I going to get from this course?

  • Understand the armed robbery problem. Why does it happen, who does it, and what are the chances of you being caught up in a robbery.
  • Know the consequences of armed robbery for you personally, and for the business owner.
  • Recognize the typical scenarios and role players during an armed robbery situation.
  • Know the recommended steps you can take to reduce the risk to you personally if you are caught up in an armed robbery situation.
  • Know the difference between an armed robbery in the front of a store, and the exposure managers face.
  • Bonus Benefit: Discover how to reduce the risk of armed robbery to you as person, and to your business.
  • Bonus Benefit: Hear from a law enforcement expert about armed robbery, safety, and how to deal with post event trauma due to armed robbery.

What is the target audience?

  • If you work with the public and handle money or valuables, you are a potential target for robbers. You are at risk, and need to know how to improve your safety. This training is designed to help you improve your safety, and preserve life and evidence during such an unfortunate event.
  • If you are at risk you will be better equipped to handle yourself during a dangerous situation such as an armed robbery.
  • This course cannot guarantee your personal safety, but it will give you the knowledge and understanding to reduce the risk to you, your customers, colleagues and to your business.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction
01:17

Welcome to the course. Meet the experts.

Bruce Couper

Bruce Couper is the Managing Director of RISQ New Zealand Ltd. After 11 years in the NZ Police service where he served in both the uniform and criminal investigation branches, Bruce entered the business arena in the early 1990s.

Bruce has specialized in helping companies keep their personnel safe from security and personal safety risks for over two decades. This included developing courses in the NZ market that he successfully licensed to Group 4 in the UK over a 5 year period (1994-1999).

Bruce has worked with, and for many government agencies, corporates, local authorities, retailers and SMEs to provide advice and real training materials and courses that have reduced security and crime risks and made people safer.

Bruce is a former Chairman and now a Life Member of the NZSA (New Zealand Security Association). Bruce is a former Chairman for ASIS International (New Zealand Chapter 148).

Charles O’Donnell 

Charles is an independent security consultant providing security risk management and advisory services to corporate and commercial clients, public and private sector, and to security service providers.

He specializes in security framework and organizational design, policy, risk assessment and analysis, physical and electronic security design and review, and incident management.

With a total of 26 years security industry experience, 19 years have been spent working in New Zealand and Australia for Multi National Corporates including Westpac, National Bank of New Zealand and IBM.

As a consultant he enjoyed commissions with Parliamentary Services, Treasury, Te Puni Kokiri, Transpower, Independent Police Complaints Authority, Auckland Art Gallery, Capital Coast Health, Wellington Regional Hospital, and Marlborough District Health, as well as a number of Property and Facilities Management companies and leading New Zealand Banks. In 2012 Charles was honoured with a nomination by Westpac Group for Risk Professional of the Year in the category of innovation.

Charles is a current member of ASIS International and ASIS New Zealand and has also been a contributing member of the Crime Prevention Partnerships Forum and the New Zealand Bankers Association Physical Security Working Group

04:53

Armed robberies affect us all. The news is full of armed robbery. The news tells us of people who do risky things during armed robberies, such as confronting the robbers and getting hurt. In this lecture we examine the problem of armed robbery.

What is: Armed Robbery?

Robbery is the crime of taking or attempting to take anything of value by force or threat of force or by putting the victim in fear. At common law, robbery is defined as taking the property of another, with the intent to permanently deprive the person of that property, by means of force or fear. Precise definitions of the offence may vary between jurisdictions.

Robbery is differentiated from other forms of theft (such as burglary, shoplifting or car theft) by its inherently violent nature (a violent crime); whereas many lesser forms of theft are punished as misdemeanours, robbery is always a felony in jurisdictions that distinguish between the two.

Under English law, most forms of theft are triable either way, whereas robbery is triable only on indictment.

The link below provide some more supporting information.

05:57

Armed Robberies have consequences for you personally, which may include physical injury or death. This lecture discuss the potential consequences you may face personally and as business owner, when exposed or confronted with an armed robbery situation.

There is also a psychological impact to victims of robbery. People who are victims of any sort of violent crime, are at risk of developing long-lasting Post Traumatic Stress Disorder (PTSD).

In New Zealand a new law comes into effect on 4 April 2016 called the Health and Safety at Work Act. Business owners are urged to identify health and safety risks in their business and take steps to prevent these from causing harm. This is the beginning of Government taking a more serious interest in forcing businesses to take care, and protect their staff from the consequences of armed robbery.

You have a duty to improve your safety if you have the potential to be exposed to a harmful event such as an armed robbery.

The link below provide some more supporting information.


Section 2: The Robbery Scenario and Safety Steps for Staff and Managers
02:52

This is a dramatized robbery in action, to show the typical characters, and their roles during a robbery You will see what you can usually expect from each of them.

Role Players

  • The Robber Leader: This is the person taking the lead in the situation and gives the instructions.
  • The Scout or Lookout: This is a person that is manning escape routes, and who is on the lookout for problems.
  • The Robber Helpers: These are fellow robbers.
  • The Victim: The person targeted by the robbers.
  • The Bystanders: People in the wrong place, at the wrong time.
  • The Money or Valuables: This is the focus of the whole endeavour.

    The link below provide some more supporting information.
12:48

There are important steps you can take to increase your safety and reduce disk during a robbery situation. The first step you can take is to realize how your body responds to a traumatic event, and what to expect from such an event.

The next step is to know how to behave during a robbery. To make it easy to remember we've devised a simple mnemonic that you can remember.

Here it is - COOP:

  • (C) Stands for Calm: Control your breathing, and tell yourself to stay calm.
  • (O) Stands for Obey: Listen carefully. Follow instructions and act positively.
  • (O) Stands for Observe: Notice and remember key details only when it is absolutely safe to do so.
  • (P) Stands for Preserve: Preserve life and evidence.

You will better understand the role they play in increasing your safety. You will learn how to apply it to reduce risk.

The link below provide some more supporting information.

09:44

Managers and Supervisors face uniquely different risks than frontline staff. This lecture examines the unique differences in the risks these people face.

For frontline staff it is about their personal safety, and access to the valuables they have immediately with them.

For Supervisors and Managers there is an additional risk of target kidnap. They can be taken from outside their place of work, held hostage, and taken back to their place of work to give the robbers access to the valuables. Because, Managers have access to the safe and considerably larger amounts of money.

Managers is at risk with a situation that has a higher threat level, and to a more planned robbery.

Managers, Store Owners and Company Directors have some unique responsibilities. Not only are they responsible for their own safety, but also for those in their employ and in their store. They have a safety responsibility, a moral responsibility, but also a legal responsibility to keep everyone safe.

The best way for Managers & Supervisors to fulfil their obligations are:

  • To have security procedures in place.
  • Have security systems in place.
  • Provide awareness and training to staff on how to respond in a robbery situation.
  • Have a response plan in place for the unfortunate event of an armed robbery.
  • Managers and Supervisors need to take preventative measures to reduce the risk of a robbery. These measures relate to high risk times such as opening and closing. All reports of suspicious behaviours must be addressed.

The link below provide some more supporting information.

12 questions

This quiz contains questions related to the staff and manager's training materials.

Section 3: Bonus Sections
06:30

Better Be Prepared

This is an old saying that cannot be disputed, most especially with regard to crime. The financial, physical and emotional cost of armed robbery is far greater than any equipment or strategies employed in the prevention of the offence. It often takes so little to turn one’s thinking from the reactive, or 'what do we do after the event,' to proactive or 'how do we prevent it in the first place?. 

Unfortunately, many businesses still wait until after a robbery has been committed to take steps to prevent a further occurrence.

The link below provide some more supporting information.

10:15

This is a bonus interview with a prominent and experienced professional, and expert in armed robbery safety.

Lance Burdett - Director & Consultant – Warn International

Lance has a Masters of Arts Degree, majoring in Terrorism, Safety and Security. He has a Graduate Diploma in Business Studies, a Diploma in Policing and a Graduate Certificate in Applied Management.
Lance is on the National Council of Supporting Families in Mental Illness and a Trustee on the Board of Directors for the NZ Police & Families Credit Union.

Lance is a member of the NZ Institute of Directors, a member of the Contact Centre Institute of NZ, and the NZ Director of the International Association of Hostage Negotiators.  He is a member of the Auckland Chamber of Commerce and the North Harbour Business Association.

Lance was the National Advisor for all NZ Police Negotiation Teams tactical teams. He completed the NZ Police Negotiation Qualification Course, qualified on the FBI Negotiators Course held in Quantico, USA, and attended the Counter Terrorist Negotiators Course held in Darwin, Australia. 

The link below provide some more supporting information.

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Instructor Biography

Hendrik van Wyk, Facilitator, Mentor, Entrepreneur, Philosopher, Producer

Hendrik is a seasoned management professional, consultant, producer and entrepreneur with over 25 years of business experience on three continents. He now uses this experience to help companies with industry leading online solutions, and good video to improve their businesses.

Companies succeed through their people. Hendrik's main passion is to help them invest in the development of their staff to better their business. To achieve this he works with expert collaborators from various industries to offer training, development, coaching and mentoring services. Together they make good businesses even better.

With his global team he serves clients in Australasia, North America, or wherever there are opportunities to innovate, lead and achieve great results for individuals and companies.

In his spare time he is a Gelato Master, Nougatier, Leather Carver and Ice Hockey Coach.

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