I’m an experienced ServiceNow professional with hands-on expertise in CMDB, CSDM, ITSM, Discovery, and Service Mapping, focused on helping learners confidently pass ServiceNow certification exams on their first attempt.
I have a strong background in designing, implementing, and governing ServiceNow solutions, with real-world exposure to CMDB data modeling, Identification and Reconciliation (IRE), Discovery, Service Mapping, and platform best practices. My teaching approach is practical, scenario-driven, and aligned strictly with official ServiceNow exam blueprints.
All the certifications I teach are certifications I have personally cleared on the first attempt, ensuring that the practice questions and explanations reflect real exam logic rather than guesswork.
Certifications Achieved (All on First Attempt)
Certified System Administrator (CSA)
CIS – Data Foundations (CMDB & CSDM) ( CIS-DF)
CIS – IT Service Management (ITSM)
CIS – Discovery
CIS – Service Mapping
I strongly believe that passing a ServiceNow exam is not about memorizing answers—it’s about understanding why a solution is correct and how ServiceNow expects you to think as an administrator or implementation specialist.
That’s why my courses focus on:
Scenario-based questions
Matching and multi-select exam patterns
Clear explanations based on official ServiceNow concepts
CMDB and CSDM logic that applies beyond the exam
I created ServiceNow Learning Hub to support learners preparing for multiple CIS certifications and to provide a structured, exam-focused learning experience.
Disclaimer: These courses are not affiliated with, endorsed by, or sponsored by ServiceNow.
