Rich began his career as a New York state licensed CPA with PriceWaterhouseCoopers, LLC ("PwC").  He provided business assurance and consulting services to some of the world's largest telecommunications and retail companies.  Eventually he moved into Information Technology, earning an MBA in Information Systems, a Masters' Certificate in software design and PMP certification. 

In a 30 year career, Rich held various roles of increasing responsibility in Accounting, Finance, Business Analysis, Software Design, Quality Assurance, Development, Support and Project Management in the retail and financial services industries.  He led audits of several Fortune 500 companies and had responsibility for all point-of-sale, payments and supply chain software for two of the largest retailers in the United States.  Rich has been involved in hundreds of software implementations, leading large teams of internal and external resources through complex environments to achieve strategic results.  One such project was featured in Chain Store Age in October of 2022.