Author of 'Think Like a UX Researcher'
I'm on a mission to create more user experience professionals.
Perhaps you'd like a job in user experience. Or maybe you already work in the field but you've never had any formal training. Or maybe you want to improve your skills in one specific area, like usability testing or expert reviews. I've turned thousands of people into user experience designers and researchers and now you can join their ranks by taking my courses on Udemy.
You're probably curious about my background. At 18, I appeared as an extra in the film “Quadrophenia" alongside Sting and Ray Winstone. Despite a critically-acclaimed performance lasting 5 seconds, follow-up offers from Hollywood failed to arrive so I turned to psychology where I gained a BSc and a PhD. Since 1989 I've worked in the fields of human factors, usability and user experience and I've published three books on usability, including "Think Like a UX Researcher". I'm now a User Experience Strategist at Userfocus, a consultancy specialising in user experience. I'm no longer in contact with Sting or Ray Winstone, whose career trajectories have been somewhat different.
I've provided usability support to top brands like HP, Microsoft, Whirlpool, Orange, Skype, eBay and Yahoo! and I've also consulted with public sector organisations like The Greater London Authority, Her Majesty's Revenue and Customs, UK Government and the World Health Organization.
My students describe me as passionate and technically knowledgeable and students voted me an "Outstanding Instructor" in a Udemy-wide survey .