Interpersonal Skills Improvement Plan
3.7 (9 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
87 students enrolled
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Interpersonal Skills Improvement Plan

A-Z Guide To Understand The Components of Interpersonal Skills & Their Importance for Career Success
3.7 (9 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
87 students enrolled
Created by Adam Kharchoufa
Last updated 1/2016
Current price: $10 Original price: $75 Discount: 87% off
1 day left at this price!
30-Day Money-Back Guarantee
  • 2 hours on-demand video
  • 6 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Learn the differences between listening and hearing skills
  • Learn effective techniques to improve the verbal skills of asking questions and powerful communication
  • Learn about body language and how it can enrich interpersonal relationships.
  • Understand the skills required for initiating a conversation.
  • Recognize ways of creating a warm introduction, remembering names, and dealing with situations as when forgetting someone’s name.
  • Learn tips in making an impact through powerful first impressions
View Curriculum
  • No prior knowledge is required to benefit from this course, however individuals with basic knowledge of soft skills will find the concepts easier to grasp

The skills used by an individual to properly communicate with others. In the business environment, the term generally refers to an employee's ability to get along with others while getting the work done. Interpersonal skills include everything from communication and listening skills to attitude and deportment. Good interpersonal skills are a prerequisite for many positions in an organization.

The Interpersonal Skills Udemy course will help students work towards being that person others don't forget by providing communication strategies, negotiation methods, techniques on making an impact, and recommendations on networking and initiating conversations. They will also learn the skills required in starting a conversation, moving a conversation along, and progressing to higher stages of a conversation.

Who is the target audience?
  • This course is ideal for anyone interested in improving their interpersonal skills either as part of their personal or professional development plans.
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Curriculum For This Course
28 Lectures
First Things First
3 Lectures 04:51

  • Workshop Objectives
Preview 02:14

2 pages
Essential Components
21 Lectures 01:57:03
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
Preview 11:49

Module 2 case study

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
Non-Verbal Communication Skills

Module 3 case study

Activity - Body Language & the Signals It Sends
1 page

  • The Four Levels of Conversation
Making Small Talk and Moving Beyond

Module 4 case study

  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness
Moving the Conversation Along

Module 5 case study

  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh…I’ve Forgotten Your Name
Remembering Names

Module 6 case study

  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up
Influencing Skills

Module 7 case study

Activity - Seeing The Other Side
1 page

  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together
Bringing People to Your Side

Module 8 case study

Use Plenty of Facts
1 page

  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus
Sharing Your Opinion

Module 9 case study

  • Preparation
  • Opening
  • Bargaining
  • Closing
Negotiation Basics

Module 10 case study
Wrapping Up
4 Lectures 11:22
Making An Impact

Module 11 case study

Q&A Review
61 pages

Action Plan
2 pages
About the Instructor
Adam Kharchoufa
4.0 Average rating
1,548 Reviews
14,171 Students
54 Courses
Qualified Psychologist | Personal Development Coach

Adam Kharchoufa is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.