Interpersonal Skills Improvement Plan
3.8 (8 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
76 students enrolled
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Interpersonal Skills Improvement Plan

A-Z Guide To Understand The Components of Interpersonal Skills & Their Importance for Career Success
3.8 (8 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
76 students enrolled
Created by Adam Karsh
Last updated 1/2016
English
Current price: $10 Original price: $75 Discount: 87% off
1 day left at this price!
30-Day Money-Back Guarantee
Includes:
  • 2 hours on-demand video
  • 6 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Learn the differences between listening and hearing skills
  • Learn effective techniques to improve the verbal skills of asking questions and powerful communication
  • Learn about body language and how it can enrich interpersonal relationships.
  • Understand the skills required for initiating a conversation.
  • Recognize ways of creating a warm introduction, remembering names, and dealing with situations as when forgetting someone’s name.
  • Learn tips in making an impact through powerful first impressions
View Curriculum
Requirements
  • No prior knowledge is required to benefit from this course, however individuals with basic knowledge of soft skills will find the concepts easier to grasp
Description

The skills used by an individual to properly communicate with others. In the business environment, the term generally refers to an employee's ability to get along with others while getting the work done. Interpersonal skills include everything from communication and listening skills to attitude and deportment. Good interpersonal skills are a prerequisite for many positions in an organization.

The Interpersonal Skills Udemy course will help students work towards being that person others don't forget by providing communication strategies, negotiation methods, techniques on making an impact, and recommendations on networking and initiating conversations. They will also learn the skills required in starting a conversation, moving a conversation along, and progressing to higher stages of a conversation.

Who is the target audience?
  • This course is ideal for anyone interested in improving their interpersonal skills either as part of their personal or professional development plans.
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Curriculum For This Course
Expand All 28 Lectures Collapse All 28 Lectures 03:21:16
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First Things First
3 Lectures 04:51

  • Workshop Objectives
Preview 02:14

Pre-Assignment
2 pages
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Essential Components
21 Lectures 01:57:03
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
Preview 11:49

Module 2 case study
00:34

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
Non-Verbal Communication Skills
09:56

Module 3 case study
00:37

Activity - Body Language & the Signals It Sends
1 page

  • The Four Levels of Conversation
Making Small Talk and Moving Beyond
10:45

Module 4 case study
00:26

  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness
Moving the Conversation Along
07:14

Module 5 case study
07:14

  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh…I’ve Forgotten Your Name
Remembering Names
03:24

Module 6 case study
03:24

  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up
Influencing Skills
10:55

Module 7 case study
10:55

Activity - Seeing The Other Side
1 page

  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together
Bringing People to Your Side
08:08

Module 8 case study
08:08

Use Plenty of Facts
1 page

  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus
Sharing Your Opinion
07:08

Module 9 case study
00:40

  • Preparation
  • Opening
  • Bargaining
  • Closing
Negotiation Basics
15:09

Module 10 case study
00:37
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Wrapping Up
4 Lectures 11:22
Making An Impact
10:44

Module 11 case study
00:38

Q&A Review
61 pages

Action Plan
2 pages
About the Instructor
Adam Karsh
3.9 Average rating
1,195 Reviews
12,794 Students
55 Courses
Qualified Psychologist | Personal Development Coach

Adam Karsh is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.