Interpersonal Skills Improvement Plan

A-Z Guide To Understand The Components of Interpersonal Skills & Their Importance for Career Success
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  • Lectures 28
  • Length 3.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 1/2016 English

Course Description

The skills used by an individual to properly communicate with others. In the business environment, the term generally refers to an employee's ability to get along with others while getting the work done. Interpersonal skills include everything from communication and listening skills to attitude and deportment. Good interpersonal skills are a prerequisite for many positions in an organization.

The Interpersonal Skills Udemy course will help students work towards being that person others don't forget by providing communication strategies, negotiation methods, techniques on making an impact, and recommendations on networking and initiating conversations. They will also learn the skills required in starting a conversation, moving a conversation along, and progressing to higher stages of a conversation.

What are the requirements?

  • No prior knowledge is required to benefit from this course, however individuals with basic knowledge of soft skills will find the concepts easier to grasp

What am I going to get from this course?

  • Learn the differences between listening and hearing skills
  • Learn effective techniques to improve the verbal skills of asking questions and powerful communication
  • Learn about body language and how it can enrich interpersonal relationships.
  • Understand the skills required for initiating a conversation.
  • Recognize ways of creating a warm introduction, remembering names, and dealing with situations as when forgetting someone’s name.
  • Learn tips in making an impact through powerful first impressions

Who is the target audience?

  • This course is ideal for anyone interested in improving their interpersonal skills either as part of their personal or professional development plans.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: First Things First
  • Workshop Objectives
2 pages
Section 2: Essential Components
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
Module 2 case study
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
Module 3 case study
Activity - Body Language & the Signals It Sends
1 page
  • The Four Levels of Conversation
Module 4 case study
  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness
Module 5 case study
  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh…I’ve Forgotten Your Name
Module 6 case study
  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up
Module 7 case study
Activity - Seeing The Other Side
1 page
  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together
Module 8 case study
Use Plenty of Facts
1 page
  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus
Module 9 case study
  • Preparation
  • Opening
  • Bargaining
  • Closing
Module 10 case study
Section 3: Wrapping Up
Making An Impact
Module 11 case study
Q&A Review
61 pages
Action Plan
2 pages

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Instructor Biography

Adam Karsh, Qualified Psychologist | Personal Development Coach

Adam Karsh is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.

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