I have several years experience in logistics, programming, process improvement and development, data and metrics reporting, refunding customers, out of SLA escalation, merchant communication, SOP documentation, RMA processing, SQL queries, scripting and digital automation with AutoHotkey.

I am new to teaching online, but I wanted to expand my abilities and I also wanted to help others. I have taken many classes online and I want to expand free knowledge to help other advance in their career as well as better my abilities to teach.