Venkatesh is having the disciplines of both business analysis and pre-sales with specialist skills in the development of business cases and benefits realisation. He is proficient at delivering against diverse business needs, experienced working with customers and stakeholders to uncover the insight in order to transform businesses and deliver results that help grow revenues, retain customers and reduce the cost to serve, whilst maintaining customer satisfaction. Specialties: -Business analysis - CRM -Business case writing & benefits realisation -Feasibility studies -Stakeholder management -Requirements gathering -Project documentation -User Experience -User Interface -Business Process Mapping -Power Platform (Power Apps/Power Automate/Power BI/ P. Pages) -Data Visualization Expert - Tableau & Power BI -My SQL, Access -MS Dynamics CRM Customisation & Configuration