Systems Thinking | Decision Science | Infrastructure & Risk
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About me
Chung Kong Tiong works at the intersection of engineering, infrastructure systems, and decision-making under risk.
His work focuses on understanding how complex systems fail—not at the point of breakdown, but through accumulated weaknesses in decisions, processes, and constraints.
Drawing from real-world engineering and industrial environments, he develops structured frameworks that translate complexity into clarity. These include approaches such as the 20/80 Rule and 5 Whys, applied not as theory, but as practical tools for diagnosing root causes and improving system-level outcomes.
His teaching centers on a core principle:
Failures are rarely isolated events. They are system outcomes.
Through his work, he helps professionals move beyond reactive problem-solving toward structured thinking, risk awareness, and long-term system design.