Creator and on-screen trainer Scott Turner Schofield has 15 years’ experience training customer service-oriented workers in fields as diverse as public safety to healthcare to universities to leadership in major corporations. His popular TED Talk, "Ending Gender" is used for training by the Pride Foundation, Bank of America, UPS, and the British Council, to name a few. His style of offering information in an accessible, welcoming way impacts employees so that they consistently implement what they have learned. He is also a freelance trainer for Trans Can Work and GLAAD.