Natasha Sharma is a qualified Training Professional with strong academic and industry experience in Travel and Tourism education. She holds a Post Graduate Diploma in Tourism Management. She is also professionally certified in Training & Development by Indian Society for Training & Development.
During her tenure at Skylark Institute of Travel, Natasha specialized in delivering comprehensive programs in Airfares & Ticketing and Travel & Tourism Management.
In the Airfares & Ticketing course, she trained students in airline fare construction, ticketing procedures, itinerary planning, fare rules interpretation, and reservation systems fundamentals. Her training focused on developing practical understanding of airfare calculation principles, ticket issuance processes, and operational procedures followed by travel agencies and airline reservation departments.
In the Travel & Tourism Management program, she covered the structure and functioning of the tourism industry, travel operations management, customer service standards, product knowledge, and business communication relevant to the travel sector. She also incorporated grooming, professional etiquette, and interview preparation aligned with industry expectations, ensuring students were prepared for employment in travel agencies, tour operations, and airline support services.
With a strong foundation in training methodologies and curriculum development, Natasha combines domain expertise in tourism with structured instructional delivery, enabling learners to gain both technical competence and professional readiness in the travel industry.
