I’m the CEO and a co-founder at OMQ with more than 15 years of experience in program developing with roots in technology and design. My interest in customer support started while doing an internship where I could hear some agents from another company complain about repetitive questions. This made me think about bettering those processes in customer service with the help of technology, especially AI. Since the founding of OMQ and taking the lead in the product creation and innovation department, I have been able to support important companies as well as universities with their requests. I have also been able to share my experience in both development and in founding a startup in events and talks.

As a co-founder of OMQ, I believe that having the utmost attention to detail in every single step of the way is the key element to develop a reliable and fully functional product. It is really fulfilling to put out software products that are not only easy-to-use for the broader audience, but also go above and beyond with complex AI technologies.