My career in a nutshell is the discovery that it's almost never the technology that lets you down. It's always the human aspects of the design, delivery and implementation that cause the problems.

Storytelling is how humans connect, communicate, persuade, entertain, negotiate, and understand. Storytelling is at the core of how we achieve our goals and make progress every day.

I make things work, my partner (Lynn Ferguson) is the storytelling expert that I learn from every day.