Dedicated and dynamic Masters of Counselling Psychology graduate student with a proven track record of transforming lives through compassionate care and evidence-based strategies. Currently working as a Quality and Care Coordinator of Crisis Lines and a Suicide Crisis Helpline Responder. Holds a Bachelor’s degree in Psychology with a specialization in Human Development and Counseling from Simon Fraser University. As a Syrian war refugee, she brings lived experience and professional expertise in trauma-informed, culturally sensitive care.

Achieves remarkable improvements in behavior and social skills for children on the autism spectrum, youth, and seniors, resulting in an enhanced quality of life. Brings over 7 years of experience in customer service and administrative industries, with fluency in English and Arabic. Demonstrates advanced skills in event coordination, public speaking, problem-solving, and client-centered care and harm reduction with a passion for helping others.