Ø Visionary and dynamic leader with a track record of developing operational processes in the pursuit of the highest level of customer excellence.

Ø Led development, testing and deployment of new products in the Enterprise corporate environment with experience in Video, Data, Voice technologies in the Fiber and DOCSIS realm.

Ø Spearheaded the development and deployment of the NYC Business Services technical training center which included Advanced Services Products and now serves as an intensive 5 day training module.

Ø Strategic business planning to support a dynamic workforce and balance operational efficiency while improving on KPI and managing cross functional teams.

Ø Track record of being promoted to positions of increased responsibility with the ability to reduce operational costs, restructure organizations and implement new policies which directly increase profits.

Ø Excellent communication, interpersonal and leaderships skills with the ability to excel in challenging and deadline driven environments; expert in building top-producing relationships with customers and business partners at all levels.