Jacky Ziki is one of the founders of the Kensington School of Etiquette and Manners in London. Since 2008, he has developed and presented a full range of programmes in etiquette and manners, business etiquette and international protocol.  He also gives presentations to companies and overseas governments.

Jacky has a background in hospitality and customer service in China, Hong Kong, and the UK, with 30+ years of experience.  He became a trainer in 1995 and settled in the UK in 2000. He has an MBA from Oxford Brookes University, a master's certification in etiquette consulting from Career College, and a certificate in International Business & Diplomatic Protocol from Europrotocol School. His published books are: Etiquette with Ziki, Level Up in 21 Days, The Art of Grace at the Table, The Invisible Skills That Decide Your Career, and Timeless Manners for Modern Love. 

Emilia Ellen

Emilia has extensive experience in teaching British etiquette, image, graceful deportment and communication skills. As a professional actress and a voice-over artist, she incorporates her acting skills and training into her etiquette consulting and teaching. Students benefit from her in-depth knowledge of body language and public speaking skills. She champions kindness and elegance as the fundamental principles of good manners.

Emilia has been teaching etiquette and protocol in the UK and internationally in Asia and the Middle East. She also develops and delivers in-house training and coaching programmes for business professionals, teams and executives.

Emilia is a member of the Association for Coaching (UK) and the London Association of Etiquette Consultants. She holds a Master's degree and a Professional certification in etiquette consulting.