I know exactly how it feels to be stuck in hospitality—because I’ve been there. A decade ago, I was frustrated, unsure of my next step, and questioning my path. Today, I’m a General Manager. Let me show you the roadmap I wish I had. My name is Ivan Maksimovic. I am a hospitality professional with more than 15 years of experience in the industry. I started as a night shift receptionist and climbed my way up to General Manager—learning firsthand what it truly takes to grow in this industry. Throughout my journey, the biggest challenge I had to overcome was the unclear path in front of me. It wasn’t about whether to learn—but what to learn. What questions should I ask? What knowledge was I missing that would finally open the door to becoming a General Manager? In the past, I felt overwhelmed by financial matters, cost control, and complex reports. I struggled to find guidance on what to learn, what information to seek, and how to use it effectively. I created this course to give you the guidance I never had—so you can take charge of your career and achieve the success you deserve.