Profile of Trainer Govind Kumar

Summary

. Over 2 decades of experience managing Technology, Operations and Quality in top MNCs & startups. Held leadership roles (including Founder & CEO of an AI Startup) and managed businesses across Asia Pacific & Japan region.

Expertise

. AI, Business Intelligence, Customer Experience, Six Sigma and Innovation

Key Experiences

. Successfully incubated Centers of Excellence for fraud prevention and service analytics.

. Significant experience in design thinking based product development and management. Played a critical role in developing products for emerging markets.

Education & Certification

. B. Tech (1993) and Full time MBA (1997) from top institutes in India

. Certifications in six sigma and project management.

Accolades

. Won global awards in the areas of Customer Experience, Leadership Excellence, Quality and Technology.

. Featured in the cover of CIO Review Magazine.

Board of Studies

. Member of the Board of Studies at Loyola College, Chennai, India (a 100 year old institution)