Fred has worked in Customer Success in North America and Europe, servicing small-medium business and internationally publicly-traded companies on different projects and many different customers. He's worked for startups, scale-ups, and large Fortune 500 companies, driving business outcomes for his customers. He's also been responsible for operations, data, and scale programs within customer success at various organizations.
He developed a passion for Customer Success in his years in the field, leading to the co-founding of Leva Consulting with his good friend and business partner, Santosh Vadivelu. Their goal is to spread the mantra of customer success, from individual mentorship to consulting for small businesses.
Outside of work, Fred enjoys reading, playing basketball and volleyball, and travelling (eating as much as he can).