Chelsea Omel (she/her)

Chelsea is multi-faceted innovation strategist and design consultant based in Toronto. She has led projects in service design, strategy and organizational transformation both in-house and as a consultant across a variety of sectors, including financial services, insurance, technology, public utilities, consumer packaged goods, and charities. She's established and grown internal service design and innovation teams at a major Canadian telecommunications firm, as well as a global accounting services firm.

Combining a BA in Art History from Carleton University with an MBA from Rotman School of Management, Chelsea draws on her own interdisciplinary experiences to play the role of translator between diverse stakeholder groups.

With real-life experience driving innovation initiatives within organizations, Chelsea has a deep understanding of what it takes to overcome barriers and change the way businesses incorporate design into their everyday practices.