As a facilitator and agent of change, Caroline designs, develops and implements change strategies that are successful the first time around. Caroline believes that successful change in organizations is largely based on the ability to understand the human and organizational dynamics that encompass the organization. Being able to adapt and thrive in times of change is no longer an option but a key need in today’s world. Organizational Success is built on agility and the ability to stay ahead of the crowd. In order to be nimble organizations must embrace change and do so in proactive ways.
Caroline holds a BA in Psychology and a Master’s in Human Systems Intervention. She has been working in the field of community and organizational development since 1991. Her work has included large-scale change interventions, group facilitation, change management, strategic planning, group development, team building and evaluation process development. Caroline has worked in the Public, Para-public, Private and Community-based sectors. In 2002, Caroline started teaching part-time at Concordia University in the Faculty of Applied Human Sciences.
Caroline has trained with Merrelyn Emery (Search Conferences), Edie Seashore (Use of self as an agent of change and Communication and Feedback), Gervase Busch (Appreciative Inquiry), Diana Whitney (Appreciative Inquiry), Kathy Dannemiller (Whole Scale change), among others.