A Service-Now Developer Providing solution with expertise in (Front-End) JavaScript, Html, Bootstrap (ServiceNow) Testing, Design, Development, and Implementation experience. Working in the Information Technology Sector for over ten years and seven years in Service-Now. Experienced in the Process flow, implementing solutions, Business Analysis, planning, and management. Helped businesses reach their goal with best practices. Areas of Expertise are Agile Methodology ( Scrum ), GRC(Policy & Compliance, Risk Management, Vendor Risk Management), Human Resources Service Delivery, ITAM-SAM PRO || ITSM (Service-catalog, Knowledge, Incident, Change, Problem, Security Operations* Vulnerability Response and Security Incident Response *) as well as Design solutions. Always aggressively identify and resolve inefficient operational processes, Including knowledge in CMDB,MID-SERVER & Discovery. Very Resourceful, analytical, and detail-driven individual with capabilities in completing multiple projects with competing deadlines.