Experienced Senior Scrum Master with 14+ years of expertise in software development and 5+ years’ experience applying Agile methodologies to oversee project scope and timelines. Skilled in using scrum techniques and artifacts like user stories, backlog refinement. Demonstrated success in leading teams, resolving conflicts, and managing project delivery.
CERTIFICATIONS
• Strategy Planning Expert (SPE)
• Certified SAFe 6 Agilist
• Project Management Professional (PMP)
• Professional Scrum Master (PSM II)
• Professional Scrum Master (PSM I)
STRENGTHS
Leadership
Experienced in leading teams of developers, succeeding in lunching a product for a client with performance and advance challenge by mentoring. and coaching
Agile Methodologies
• Spearheaded the adoption of Scrum and Kanban frameworks, revolutionizing the e-service team's productivity by achieving an impressive 30% increase in output, surpassing project goals and deadlines consistently.
• Adopted SDLC for university and governance quality of services by Jira and confluence for 8 teams.
Quality Assurance
• Improved the quality of 45 self-services after testing by 70%, with fewer support tickets after deployment.