With over 13 years in IT and more than 7 years focused specifically on monitoring and observability, I've worked across a range of roles - from IT Help Desk Technician to IT Engineer, Consultant, and now a specialist in enterprise observability. That journey has given me hands-on exposure to a wide variety of technologies, vendors, and real-world production environments, and it shapes how I teach.

Starting from an entry-level position I remember exactly what it feels like to stare at documentation and wonder where to even begin. That perspective is at the heart of everything I create. My goal is to meet learners where they are, whether you're completely new to a topic or an experienced engineer picking up a new specialisation, and guide you through it step by step.

These days, my focus is on helping IT professionals, developers, and SREs master OpenTelemetry and observability. It's a fast-moving space, and good, honest, hands-on learning material is hard to come by. That's the gap I'm trying to fill - simple, clear, practical courses that don't overpromise and don't waste your time.

Technology learning doesn't have to be daunting. Let me show you how approachable it can be.