This course will help you to pass the Sales Cloud Consultant Salesforce Certification exam. Prepare to be challenged by 60 sample test questions with video explanations of the correct and incorrect answers. These questions are designed to be tougher than the real exam, so once you master these questions, you can take the real exam with confidence.
Take this course if:
This course is organized to match the Salesforce-published exam study guide. We walk through sample questions grouped by each of the topic areas in the study guide:
Sales Cloud Rapid Exam Prep will help you prepare for the Sales Cloud Consultant certification exam. In this introductory video, I explain how the course works.
Download the official Salesforce study guide for this exam before starting this course.
I recommend that if you signed up for this course but have never configured Sales Cloud before, you may want to start out with these Trailhead training modules.This course, and the certification exam, are designed for people with Sales Cloud experience, but that doesn't mean you can't still find this course useful! It will just require more pre-work.
Compare various sales methodologies and how each one works.
What should you consider when selecting a CRM solution?
Test how well you understand common sales process steps.
Check how much you learned about Industry Knowledge with this quiz.
Before watching the videos, let's test how much you already know about Sales Cloud Implementation Strategy.
Review best practices for project planning and stakeholder management.
How can you effectively measure user adoption?
How can you encourage better user adoption?
How might a multi-country roll-out alter the approach to training?
Before watching the videos, let's test how much you already know about Sales Cloud Solution Design.
Test your knowledge of the Salesforce lead conversion process.
Do you know when and how to appropriately use record types?
See if you can determine the appropriate automation tools for this scenario.
How can you make lead conversion work when dealing with enterprise and consumer customers?
Test how much you know about Quote Syncing in Salesforce.
Note: The answers to this question are now out of date as of Summer 17. You can now assign approvals via Salesforce1.
Before watching the videos, let's test how much you already know about Sales Cloud Marketing and Leads.
Explore the uses of Campaign Management.
How can you automate the routing of leads and Opportunities?
Use Salesforce reporting to monitor lead quality.
Learn some ways to improve the quality of leads captured in Salesforce.
Before watching the videos, let's test how much you already know about Sales Cloud Account and Contact Management.
Before watching the videos, let's test how much you already know about Sales Cloud Opportunity Management.
Test your knowledge of approval processes with this question about sales director approval.
Understand the interrelation of Sales Processes, Record Types and Page Layouts
Test how well you understand the difference between a Revenue Schedule and a Quantity Schedule.
How can Salesforce opportunities be used to forecast revenue for a subscription-based product?
Compare the features of the two available versions of Salesforce forecasts: Customizable Forecasts and Collaborative Forecasts.
What happens when you enable multiple currencies?
Before watching the videos, let's test how much you already know about Sales Cloud Sales Productivity.
How can Chatter be used to collaborate on a top secret Opportunity?
What can you do with the Salesforce (classic) Outlook Integration? (This question does not cover the Lightning Outlook Connector)
Explore the user license types available for Salesforce1
What are the capabilities of Salesforce1 Offline access?
How can Salesforce enable collaboration with customers?
Compare Salesforce Content Management to Chatter Files.
Before watching the videos, let's test how much you already know about Sales Cloud Communities and Site Management.
Learn more about the different templates available for Salesforce Communities.
Learn about the Salesforce Communities Management AppExchange package.
Compare the Salesforce Communities licenses types and understand their differences.
Before watching the videos, let's test how much you already know about Sales Cloud Sales Analytics.
Test your knowledge of Salesforce reporting capabilities. How would you handle a month-over-month reporting requirement?
Test your knowledge of multiple currencies and their implications on your Salesforce environment.
Learn important considerations for reporting on multiple currencies.
I am a Customer Service Operations consultant with more than 12 years experience implementing CRM and contact center software with one of the largest consulting firms in the world. I am an expert in Salesforce, ServiceMax, and Knowledge Centered Support.
I have architected and implemented some of the most complex Salesforce implementations globally for companies in the Fortune 50.
I have guided more than 5,000 students through Salesforce certifications, and I have trained thousands of end users on Salesforce.
I hold the following certifications: Salesforce Administrator, Service Cloud Consultant, Sales Cloud Consultant, and KCS Practices Consultant.
As a strategic Salesforce consulting partner, for several years I helped to write and review new questions for Salesforce certification exams.
I am a 7x Certified Salesforce Implementation Consultant with 2 years of client facing experience. I have implemented Salesforce for both Enterprise and SMB clients across many industries. In addition to my Sales Cloud expertise, I have completed Service Cloud, Community Cloud, Marketing Cloud, and Pardot implementations. My goal is to help others realize the power of the Salesforce platform while making learning both engaging and fun.
Salesforce Certified Administrator
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Platform App Builder
Salesforce Certified Pardot Specialist
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified Advanced Administrator