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Professional Communication Essentials

Fundamentals of communicating in the workplace, including effective email and letter-writing techniques, and web search.
4.0 (1,261 ratings)
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14,721 students enrolled
Last updated 7/2014
  • 40 mins on-demand video
  • 1 min on-demand audio
  • 1 Article
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
Recognize key components of professional email communication etiquette, including initial communication and follow-up.
Demonstrate understanding of the key components of formal letter writing.
Demonstrate understanding of simple search engine inquiry.
Demonstrate understanding of URL word searches.
Recognize key components of interview follow-up communication, including tone, timeliness, and appropriate content.
View Curriculum
  • A computer and curiosity!

This course teaches communication skills for professional audiences in diverse disciplines. It focuses on Web 2.0 communication such as email and web/URL searching, as well as analog communication such as letter-writing. To equip students to communicate effectively, this course emphasizes thinking, writing, and information literacy in various electronic environments.

Whether your goal is to secure a job in the career field of your choice, advance in your current role, or serve as a volunteer on a committee, communication will play a major role in your professional career. Fair or not, we are often judged by the way we communicate. This class will help you obtain the skill sets used to communicative successfully in both your career and personal life!

This course will start you off on the right path for developing and understanding professional communication and its importance.

Who is the target audience?
  • Emerging professionals
  • Job seekers
  • Liberal arts students looking to transition those skills to the workforce
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Curriculum For This Course
Expand All 10 Lectures Collapse All 10 Lectures 42:18
Getting Started
1 Lecture 01:02

An introduction to our course, Professional Communication Essentials, and why its topics are fundamental in the 21st Century workplace.

Why is Professional Communication Important?
Effective Emailing
2 Lectures 12:38

Effective and professional email composition is essential to workplace communication. Watch this Tech Tutorial to see a real email built from beginning to (s)end.

Writing a Professional Email

Following up on a professional email is different than initial composition. Watch this Tech Tutorial to discover the differences.

Following Up With a Professional Email

A few questions to assess what you learned from watching our email lectures.

Email Mini Quiz
3 questions
Effective Letter-Writing
2 Lectures 07:33

Many rely too heavily on email communication in the workplace. In this Tech Tutorial, we'll see how the lost art of letter writing can help build relationships.

How to Write a Formal Letter

There's nothing like the personal touch of a letter to show your potential employer how thoughtful, focused, and professional you are. Watch this Tech Tutorial to learn how an old-school letter may give you the advantage in your job search.

Following Up on an Interview

A few questions to assess what you learned from watching our lectures on letter writing.

Letter-Writing Mini Quiz
4 questions
Searching for Ideas on the Web
2 Lectures 07:02

It seems web search engines are everywhere today. Though you probably use your favorite search engine on a regular basis, this Tech Tutorial will show you a few tricks toward a more effective search.

Using Your Favorite Search Engine

How to Search for an Idea on a Web Page

A few questions to assess what you learned from watching our word & web search lectures.

Word/Web Search Mini Quiz
3 questions
Protecting Your Communication
2 Lectures 13:15

Keep your professional communication safe and sound by employing tips from this Tech Tutorial. The lessons learned here may also apply to your personal communication.

Creating Strong Passwords

Many use social media to promote their businesses, but are wary of privacy and safety risks. Watch this Tech Tutorial to help ensure your social network brand remains protected.

Social Media Safety

Protecting Your Communication Quiz
4 questions
Earn Your Certificate
1 Lecture 00:40

Thank you for learning with Rasmussen College! Please read this concluding message before collecting your certificate of completion.

Concluding Your Learning
About the Instructor
4.0 Average rating
1,260 Reviews
14,721 Students
1 Course

Rasmussen College is a regionally accredited private college and Public Benefit Corporation that is dedicated to changing lives through high-demand educational programs and public service. Rasmussen College offers Certificate and Diploma programs through Associate’s and Bachelor’s degrees online and across its 24 Midwest and Florida campuses in a supportive, student-centered and career-focused environment. Since 1900, Rasmussen College has been dedicated to being a primary contributor to the growth and development of the communities it serves. As a Public Benefit Corporation, Rasmussen College is committed to helping change lives through education and making a positive impact on society through public service and a variety of community-based initiatives.

4.0 Average rating
1,260 Reviews
14,721 Students
1 Course

Brooks Doherty is Rasmussen College’s Dean of General Education. He is completing a doctorate in Education at St. Mary’s University, earned an MA in literature from University College London, and graduated Phi Beta Kappa from the University of Minnesota with degrees in Political Science and English. Before becoming a dean at Rasmussen College, Doherty taught writing courses to students of varying disciplines. He has spoken to groups around the country on the topics of developmental and higher education, workforce preparedness, and Irish literature.

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