Professional Communication Essentials

Fundamentals of communicating in the workplace, including effective email and letter-writing techniques, and web search.
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  • Lectures 10
  • Length 42 mins
  • Skill Level Beginner Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 7/2014 English

Course Description

This course teaches communication skills for professional audiences in diverse disciplines. It focuses on Web 2.0 communication such as email and web/URL searching, as well as analog communication such as letter-writing. To equip students to communicate effectively, this course emphasizes thinking, writing, and information literacy in various electronic environments.

Whether your goal is to secure a job in the career field of your choice, advance in your current role, or serve as a volunteer on a committee, communication will play a major role in your professional career. Fair or not, we are often judged by the way we communicate. This class will help you obtain the skill sets used to communicative successfully in both your career and personal life!

This course will start you off on the right path for developing and understanding professional communication and its importance.

What are the requirements?

  • A computer and curiosity!

What am I going to get from this course?

  • Recognize key components of professional email communication etiquette, including initial communication and follow-up.
  • Demonstrate understanding of the key components of formal letter writing.
  • Demonstrate understanding of simple search engine inquiry.
  • Demonstrate understanding of URL word searches.
  • Recognize key components of interview follow-up communication, including tone, timeliness, and appropriate content.

Who is the target audience?

  • Emerging professionals
  • Job seekers
  • Liberal arts students looking to transition those skills to the workforce

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Getting Started

An introduction to our course, Professional Communication Essentials, and why its topics are fundamental in the 21st Century workplace.

Section 2: Effective Emailing

Effective and professional email composition is essential to workplace communication. Watch this Tech Tutorial to see a real email built from beginning to (s)end.


Following up on a professional email is different than initial composition. Watch this Tech Tutorial to discover the differences.

3 questions

A few questions to assess what you learned from watching our email lectures.

Section 3: Effective Letter-Writing

Many rely too heavily on email communication in the workplace. In this Tech Tutorial, we'll see how the lost art of letter writing can help build relationships.


There's nothing like the personal touch of a letter to show your potential employer how thoughtful, focused, and professional you are. Watch this Tech Tutorial to learn how an old-school letter may give you the advantage in your job search.

4 questions

A few questions to assess what you learned from watching our lectures on letter writing.

Section 4: Searching for Ideas on the Web

It seems web search engines are everywhere today. Though you probably use your favorite search engine on a regular basis, this Tech Tutorial will show you a few tricks toward a more effective search.

How to Search for an Idea on a Web Page
3 questions

A few questions to assess what you learned from watching our word & web search lectures.

Section 5: Protecting Your Communication

Keep your professional communication safe and sound by employing tips from this Tech Tutorial. The lessons learned here may also apply to your personal communication.


Many use social media to promote their businesses, but are wary of privacy and safety risks. Watch this Tech Tutorial to help ensure your social network brand remains protected.

Protecting Your Communication Quiz
4 questions
Section 6: Earn Your Certificate

Thank you for learning with Rasmussen College! Please read this concluding message before collecting your certificate of completion.

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Instructor Biography

Rasmussen College is a regionally accredited private college and Public Benefit Corporation that is dedicated to changing lives through high-demand educational programs and public service. Rasmussen College offers Certificate and Diploma programs through Associate’s and Bachelor’s degrees online and across its 24 Midwest and Florida campuses in a supportive, student-centered and career-focused environment. Since 1900, Rasmussen College has been dedicated to being a primary contributor to the growth and development of the communities it serves. As a Public Benefit Corporation, Rasmussen College is committed to helping change lives through education and making a positive impact on society through public service and a variety of community-based initiatives.

Instructor Biography

Brooks Doherty is Rasmussen College’s Dean of General Education. He is completing a doctorate in Education at St. Mary’s University, earned an MA in literature from University College London, and graduated Phi Beta Kappa from the University of Minnesota with degrees in Political Science and English. Before becoming a dean at Rasmussen College, Doherty taught writing courses to students of varying disciplines. He has spoken to groups around the country on the topics of developmental and higher education, workforce preparedness, and Irish literature.

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