Formal Email Writing - Business English
3.9 (144 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
852 students enrolled
Wishlisted Wishlist

Please confirm that you want to add Formal Email Writing - Business English to your Wishlist.

Add to Wishlist

Formal Email Writing - Business English

Quickly and easily learn how to write formal emails. Master the format, grammar, phrases, and avoid common mistakes.
3.9 (144 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
852 students enrolled
Created by Logan Susnick
Last updated 11/2015
Curiosity Sale
Current price: $10 Original price: $25 Discount: 60% off
30-Day Money-Back Guarantee
  • 1.5 hours on-demand video
  • 2 Articles
  • 6 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Write proper formal emails
  • Follow good email etiquette
  • Avoid common and embarrassing mistakes
  • Use standard phrases and vocabulary
  • Apply new grammar knowledge
  • Stay away from bad punctuation
  • Compose much more effective emails
  • Write better informal emails as well
View Curriculum
  • Intermediate level English

Stop writing bad business emails today! Learn how to organize them, what language to use, and avoid those shameful mistakes that even native speakers make.

Master Formal Emails Quickly With This Comprehensive Course

  • Become proficient in email etiquette
  • Compose properly structured emails
  • Learn most commonly used correspondence phrases
  • Master the necessary formal tone grammar
  • Become competent in essential punctuation rules
  • Avoid embarrassing mistakes that can cost you

    Learn what makes an email formal and informal

  • Writing badly written emails can keep you from getting a promotion, a raise, or a better paying job. Using casual language instead of formal can be very embarrassing and make you look uneducated. And when you leave a bad first impression, it is almost impossible to correct.

    Once you've learned what's in this course, you will be an articulate, well-mannered, knowledgeable, and educated email communicator. Whether you're emailing your bosses, prospective clients, or your friends, you will know exactly how to write it, what to avoid, and what to make sure you do correctly. This will make you stand out from other people sending emails because you will know what most of them do not.

    Contents and Overview

    You will start the course by learning the essential Email Etiquette. Most of these lessons are about issues that are often ignored at the risk of being impolite or annoying to your recipients. The second course section is Email Structure where we will break down the email into its parts and cover everything you need to know about each of those components.

    The following three sections are language related: Vocabulary, Grammar, and Punctuation. These are often those big boring language learning topics. But here, you will learn only those points that are essential when writing good formal as well as informal emails.

    Each section wraps up with a carefully created downloadable cheat sheet and quiz to test your knowledge. I do want you to learn this, and to make sure that you remember what you've learned.

    And once you've completed this course, you will have a new assortment of language tools to give you the advantage at whatever you're setting out to do in your life and business. This will help you build a good reputation, communicate better, and create new opportunities for your career.

    For the price of just a few private lessons you get a comprehensive course that would cost much more in the real world. You get hours of training, quizzes, and downloadable materials. And you get support if you have any further questions. On top of that, you have Udemy's money back guarantee. So you really can't go wrong here. Get started right now!

    Who is the target audience?
    • Intermediate to Advanced English language learners
    • Business English speakers
    • Everyone who writes emails
    • Especially those who write business emails
    • Definitely those who write emails at work
    • Even casual email writers can learn a lot from this course
    • If you're an advanced English speaker, you can still learn about email structure, standard phrases, as well as some common mistakes that you are probably still making
    • If you're a native speaker, you can learn about email etiquette, email structure, as well as punctuation mistakes that you possibly make
    • If you are NOT at least an intermediate level English speaker, you may not be able to follow everything as presented. However, you will still be able to learn some of the presented material, especially what's included in the downloadable PDFs (cheat sheets)
    Students Who Viewed This Course Also Viewed
    Curriculum For This Course
    41 Lectures
    5 Lectures 09:50

    Find out why formal email writing is important, and who needs to take this course.

    Preview 01:37

    Find out what exactly is included in this email writing course.
    Preview 01:58

    Find out about your instructor, and why he is qualified to teach you.
    Preview 01:22

    Watch this video only if you really want to learn, remember, and get the most from this course.
    HOW do you get the most from this course?

    FAQ about technical support, creating discussions, video playback quality and speed, and leaving ratings and reviews.

    Frequent Udemy Courses Questions
    Email Etiquette
    8 Lectures 17:34
    Understand the difference between the formal and informal register in English. This is basic but essential information in order to differentiate everything that is presented in this course.
    Formal and Informal

    Being aware of email privacy issues allows you to manage potential risks and pitfalls that exist in the digital world.

    Drawbacks of formatting such as using bold, color, and capital letters.
    Preview 03:57

    Pitfalls of using and misusing different sender fields in an email.
    To, CC, BCC

    Unknown irritations that arise from improperly replying to emails.
    Reply, Reply All

    Knowing if, when, and how to properly forward an email may be critical for your good reputation.


    All there is to say about these two rarely used functions.
    Priority and Receipts

    Your quick reference booklet for the Email Etiquette section.
    Preview 6 pages

    Here's a quick and easy Email Etiquette quiz to verify that you were paying attention in class.

    Email Etiquette Quiz
    10 questions
    Email Structure
    8 Lectures 26:03
    A quick introduction to explain how we're breaking down the email structure.
    Structure Overview

    All you need to know about the subject length, what goes in it and what doesn't.

    This is a very important part of your email, so you'll need to learn about capitalization, punctuation, phrases, what to avoid, what not to miss – the whole nine yards.

    This explains how to start your email most effectively and gives you lots of typical openers that you can use.
    Body Introduction

    Covering typical obstacles that come up in this main email section.
    Body Main Text

    Understanding the technical challenges of attachments, learning some phrases, and getting etiquette related recommendations.


    How to properly finish your email with lots of possible phrases to use. This lecture also includes best practices of email signatures.
    Closing and Signature

    This is your go-to printable for Email Structure and all the useful phrases that you've learned about.
    PDF Download – Email Structure Cheat Sheets
    9 pages

    Email Structure Quiz
    11 questions
    Email Vocabulary
    8 Lectures 21:33

    Some common but important vocabulary/grammar mistakes that you need to avoid.

    Common Mistakes

    Here we'll cover two important formal tone questions.
    Common Questions

    Examples of differences between formal and informal words.
    Preview 02:38

    How to stay neutral and politically correct in English.
    Staying Neutral

    Learn about different types of short word forms, how to avoid them in formal writing, and how to use those that can be used.
    Shortened Forms

    All the other rules and recommendations that have to do with formal or just correctly used vocabulary.
    More Suggestions

    This PDF is an additional resource for the "More Suggestions" lecture. These are common redundancies that you will often encounter in English.

    PDF Download – Redundancies
    4 pages

    This is your downloadable cheat sheet for the Vocabulary section.

    PDF Download – Email Vocabulary Cheat Sheets
    6 pages

    Email Vocabulary Quiz
    10 questions
    Email Grammar
    6 Lectures 13:53
    Create essential polite requests using modal verbs.
    Polite Requests

    How to pose indirect questions in English.
    Indirect Questions

    Basic passive voice and why it's useful in formal writing.
    Passive Voice

    How to get even more formal by avoiding personal pronouns.
    Impersonal Pronouns

    Other ways to tone down your language.

    Your printable booklet for the Grammar section.

    PDF Download – Email Grammar Cheat Sheets
    6 pages

    Email Grammar Quiz
    7 questions
    Email Punctuation
    5 Lectures 14:43
    How to use a comma in the greeting and closing, and a few other punctuation rules for formal writing.
    General Rules

    Four important ways of using a comma in any kind of writing.

    Apostrophe uses and what to avoid in order not to embarrass yourself.


    How to properly use quotation marks.
    Quotation Marks

    The quick reference PDF for the Punctuation section.
    PDF Download – Email Punctuation Cheat Sheets
    6 pages

    Email Punctuation Quiz
    10 questions
    Special Offers
    1 Lecture 00:19
    Bonus Lecture – discount coupons for my other courses
    About the Instructor
    Logan Susnick
    3.9 Average rating
    174 Reviews
    1,275 Students
    3 Courses
    Audio/video professional, CELTA certified English instructor

    I am a CELTA certified English instructor, professional sound designer, video editor and animator. I have been online since 1993, and I have many technical skills such as HTML, CSS, WordPress, Photoshop, etc. I am a New Yorker, and I've been living in Slovenia since 2011.

    With over twenty years of experience in sound design, audio and video post-production, and in creating animations, I know how to make your learning experience more interesting. That means that you will not be watching a boring talking head or a narrated slide show. My teacher training also gives me the advantage of knowing how to present the material in a way that you will get the most out of it. My courses are not just long lectures that you will not be able to remember – they are more compact information that sticks to your brain on many different levels.

    As you will see, my courses strive for quality, so they take much longer to produce than most courses. My goal is to help you learn and learn more, make more money, achieve your dreams, and live a happy life. That's my little contribution to making the world a better place.

    Enjoy your lessons!