With a background in IT and a degree in Computer Security, I have spent over 10 years working in the tech industry, specialising in software and system support as an IT technician. Throughout my career, I have gained extensive experience helping users navigate technology efficiently, solving complex problems, and optimising workflows. I am passionate about teaching practical digital skills, making technology accessible, and helping learners build confidence in using software tools effectively. My courses combine clear explanations, hands-on examples, and real-world applications to ensure students not only learn, but can immediately apply their knowledge.