A Seasoned business analyst holding the highest certification in business analysis, Certified Business Analysis Professional (CBAP®).

Business analyst joined in several projects with extensive experiences working in an Information and decision support center from 2001 until now.

A highly motivated, results-focused Product manager and a Certified Business Analyst Professional CBAP with a passion for resolving complex problems or business challenges through innovation. Encompasses strong leadership and successful team building capabilities combined with excellent technical, communication, presentation, and customer service skills.

More than 22 years in the field of IT with high experience in different business domains (Financial services and technology, mobile wallets, courier and delivery, Money collection services, call center, Insurance, GIS).

Certified international trainer from the Regional Center for Adult Education (ASFEC) under the auspices of UNESCO.