My name is Surabhi Sonam and I have been working on the ServiceNow platform for 12 years. I have created custom applications for global clients and worked on multiple third-party integrations. My area of expertise lies in Incident Management, Problem Management, Knowledge Management, Change and Catalogs

I have trained students globally helping them through various certifications and assisted them in enhancing their career trajectory. In my career, I have seen ServiceNow upgrades from Berlin, Calgary, Dublin to New York and have good knowledge of each of them.

I also had the opportunity to attend Servicenow knowledge events and presents my project works