Ratna Kannan is a seasoned Customer Success and Service Delivery Manager with over 12 years of experience across various customer verticals in the IT and cybersecurity industry. As a dedicated customer advocate, she brings a wealth of knowledge and practical insights to the table. Passionate about making business concepts more accessible, she strives to simplify complex topics, offering an affordable and easy-to-understand alternative to traditional MBA programs. She has created multiple courses designed to help kids & teens grasp fundamental business concepts and is the founder of Cannan Business School for kids.