Patrick Bach (He/Him)

Patrick is an experienced design leader who has been focused on embedding and scaling design-led problem solving within large organizations for the last decade. Patrick has built Service Design & Behavioural Economics capabilities within different industries like Telecom, Insurance, and Financial Services.

Patrick's leadership in the space of service design has been recognized. He's been invited to speak at several service design and customer experience conferences around the world, including the Global Service Design Conference. Patrick is a founding member of Service Design Canada and firmly believes that design is a team sport (and don't let anyone tell you otherwise!)