I work with teams and their leaders to help them understand each other better so that they collaborate more effectively, even if they work apart and rarely (or never) actually meet face to face.
I've also been called an X-Ray Listener and a metaphorician. I'm the co-author of a bestselling book, Clean Language: Revealing Metaphors and Opening Minds.
Clean Language and metaphor are particularly effective tools for exploring complex systems - and virtual teams are nearly always complex systems.
I’ve been working remotely – and managing virtual teams – since well before it was fashionable.
I started out as a local news reporter, and became an editor. Newsgathering has been a virtual business for hundreds of years: when I started out we still typed stories on paper and sent them to the printers’ in an envelope. I learned the basics of managing a virtual team the hard way, by trial and error under deadline pressure.
Ten years ago, I went freelance. I delved much deeper into the subject, to find out what really worked, and put it into practice in as a trainer, facilitator and coach.
I hold a Masters in Media Technology Administration and I'm a Fellow of the RSA.
Specialities: virtual team building, virtual facilitation, remote collaboration, virtual leadership, self-organisation, effective conference calls, virtual team training, Clean Language, complex systems, reinventing work