Seasoned IT professional with over 15 years of expertise in the technology and services sector, specializing in cloud transformation, CRM solutions (Siebel & Salesforce), project management, and presales engagements. Proven track record in leading full-cycle projects across industries including Telecommunications, Banking, and Gaming, serving in key roles such as Principal Consultant, Project Manager, and Presales Engineer.

Core Competencies:

Business Process Optimization

Digital & Cloud Transformation

Business Analysis & Requirements Gathering

Software Development & Programming

Team Leadership & Coaching

Strategic Consulting & Stakeholder Management

Key Strengths:

Deep expertise in Business Support Systems (BSS)

Customer-centric approach—translating business needs into actionable solutions

Risk assessment, project delivery, and ensuring high-quality outcomes

Driving customer satisfaction through tailored IT strategies