Brenda Keller has been in various information technology roles over her 30+ year career. One of her roles was leading in-person training classes for Microsoft Office products including Excel, Word, Access, and PowerPoint, in addition to Microsoft Windows.

She has created training documentation in every position she has ever worked in and put together an entire training program for the first-level help desk she was a part of at Electronic Data Systems. Utilizing the training program she created, she trained new employees to help acclimate them to the help desk environment and prepare them to support customers.

Brenda loves working with and helping others learn how to use software applications. Her easy-going training style helps make students feel comfortable as they learn new skills.