It takes a spark to set the flame alight. Be the spark!
With over 10 years of Customer Service and Marketing experience. I have developed concepts to help new managers to create a successful and thriving team. I have completed over 1,500 hours of coaching sessions and over 2,000 hours of classroom training and presentations.
I started my career working on the late shift in a call centre, I have been able to develop myself to become a senior manager over that time. Managing from 5 to 25 people across multiple countries internationally.
Coaching and development has always been a strong passion in my career as a manager and I want to share this with new managers. I believe that a successful team relies heavily on a excellent people manager and it helps to ensure the business remains successful.