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Welcome to ITIL Foundation Overview Course.
This course will provide you a brief overview of the 5 ITIL Service Lifecycle Stages:
Scope, objectives and goals of each service lifecycle stage is described briefly. Content and Processes of the Service Lifecycle stages are described.
By enrolling in this course, you will be able to:
Disclaimer: "ITIL®" is a registered trademark of AXELOS. And this training is delivered by an accredited ITIL education provider.
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|Section 1: ITIL Foundation Overview|
Introduction to ITIL
Structure of ITIL
Introduction: Overview of the Service Lifecycle
Service Design-Business Value
Service Transition-Business Value
Service Operation-Business Value
Continual Service Improvement (CSI)-Scope
Continual Service Improvement (CSI)-Goals
Content & Processes of Service Lifecycle Stages
|Section 2: BONUS LECTURE: 50% OFF for ALL Master of Project Academy Courses|
BONUS LECTURE: 50% OFF for ALL Master of Project Academy Courses
Founded in 2012, Master of Project Academy delivered online courses to more than 50,000 participants and business professionals around the globe. Training portfolio of the Master of Project Academy includes IT and Business Management courses. Instructors of Master of Project Academy have several years of field experience and instructing experience together. This ensures to deliver premium and exclusive courses including theory and practice together.
Course portfolio of Master of Project Academy includes several courses in the following areas:
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