With over 12 years of experience in product ownership and software development, currently contributing as a Product Owner at Amdocs. Focused on delivering transformative telecom solutions, leveraging expertise in OSS/BSS systems, CPQ, and Microsoft Dynamics 365. Collaborated globally with telecom clients to optimize B2B processes, streamline customer support tools, and enhance operational workflows. Skilled in creating technical documentation, including UML-based Interface Design Documents (IDD) and sequence diagrams, to ensure seamless product delivery. 

Previously facilitated agile software development as a Scrum Master, fostering team alignment and managing sprint ceremonies for efficient delivery. Adept at backlog management, stakeholder collaboration, and cross-functional coordination, enabling teams to achieve client objectives within capacity constraints. Committed to driving innovation, operational efficiency, and impactful product outcomes in the telecom domain.