I am an experienced Project Manager and Quality Specialist with over 10 years of experience in banking, software development, and manufacturing environments.

Throughout my career, I have worked extensively with structured problem solving methods such as 8D, root cause analysis, and continuous improvement frameworks. I have led cross-functional teams, facilitated issue resolution, and supported complex system and process improvements.

I also have hands-on experience in ISO 9001, IATF 16949, and ISO 27001 environments, including auditing, process design (BPMN, RACI), and training delivery.

In this course, I focus on practical, real-world application of the 8D methodology — helping you move beyond theory and confidently apply structured problem solving in your daily work.