Hi, my name is Hassan Osman and I've been managing virtual teams for the past 10+ years.
I'm currently a Senior Program Manager at Cisco Systems,* where I lead virtual teams all around the world on delivering complex projects for Cisco's customers.
Previously, I was a manager at Ernst & Young, where I analyzed failing projects at Fortune 500 companies, and recommended solutions to fix them.
I was also a research assistant at Harvard University, where I studied issues related to virtual teams.
I am also a certified PMP, CSM and ITIL, and I regularly blog about managing remote teams on www.thecouchmanager.com
*Disclaimer: The opinions expressed on this page and in my course are my own views and not those of Cisco