Hello. I am George, a seasoned IT Manager & Consultant with over 20 years of experience. I was first introduced in ITSM back in 2006 and since August 2022, I hold the ITIL 4 Master certification by Axelos-Peoplecert. I am also a PMI-PMO Certified Professional and Prince 2 Practitioner. I have worked as a senior IT advisor, consultant and trainer for IT Service Management, Project & Program Management and other areas like IT governance and compliance, IT processes-standards-methodologies. Since 2019 I have also been introduced to Agile Frameworks like Scrum and Kanban.